uninstall explorer?

[JG]

I've been advised by Quicken tech support to uninstall
and then reinstall my internet explorer.
But when I go to Add/RemovePrograms, the Explorer is
not listed?
I'm running IExplorer ver 6.0 sp2 on XP.
Any ideas?

 

[David Webb]

By default, Internet Explorer 6 is preinstalled in all versions of Windows XP
and cannot be removed. You may be able to repair IE6 via the instructions in the
following article (be sure that you actually are running IE6 rather than IE7
before proceeding):

How to reinstall or repair Internet Explorer and Outlook Express in Windows XP
http://support.microsoft.com/default.aspx?kbid=318378

 

[Gordon]

By default, Internet Explorer 6 is preinstalled in all versions of Windows
XP
and cannot be removed.

<sigh> what IS it about "tech support" people that they always seem to come
out with rubbish?

 

[David Webb]

I'm simply repeating what the manufacturer has stated. Here is the complete
paragraph from the MS tech article that I cited:

"By default, Internet Explorer 6 is preinstalled in all versions of Windows XP
and cannot be removed. To provide computer manufacturers more flexibility in
configuring desktop versions of Windows XP, Microsoft has made it possible for
OEMs, administrators, and users to remove user access to Internet Explorer while
leaving the Internet Explorer code intact and fully functional to make sure the
functionality of programs and operating system functions that rely on it. For
example, Windows XP supports an "IEAccess=off" switch in the Unattend.txt file,
and Internet Explorer has been added to the Add/Remove Windows Components
section of the Add/Remove Programs tool in Control Panel. This does not
reinstall Internet Explorer. "

If you have information to the contrary or any information that may be of help
to the OP, please feel free to participate in the discussion.

 

[Gordon]

I'm simply repeating what the manufacturer has stated.

Sorry, I was commenting on the OP's statement that his "tech support" had
told him to un-install and re-install IE.....

 

[LurfysMa]

I've been advised by Quicken tech support to uninstall
and then reinstall my internet explorer.

This is typical Intuit tech support crap plus the stupidity of that
particular tech. Intuit loves to blame every other piece of software
on your computer.

I once had an Intuit tech ask me if I had any other software installed
on my machine. ANY OTHER! In my best sarcastic tone of voice, I ask
him if Intuit expected me to run only Quickbooks on my computer and
nothing else. Without a hint of comprehension, he said that it
generally runs better that way. Mind boggling.

But when I go to Add/RemovePrograms, the Explorer is
not listed?
I'm running IExplorer ver 6.0 sp2 on XP.
Any ideas?

--

 

[Gordon]

This is typical Intuit tech support crap plus the stupidity of that
particular tech.

I had a barney with the tech support of Acer a short while ago when my
recovery Cd that was 2 years old, and had been used only once, failed. he
said (quote)"I re-install Windows ONCE A MONTH....." (my caps.....)

 

[BillW50]

I had a barney with the tech support of Acer a short while ago when my
recovery Cd that was 2 years old, and had been used only once,
failed. he said (quote)"I re-install Windows ONCE A MONTH....." (my
caps.....)

People who reinstalls Windows once a month has no business giving
computer advice to anybody.

 

[PA Bear]

Call back and ask for a Level 2 Tech.

 

[Gordon]

People who reinstalls Windows once a month has no business giving computer
advice to anybody.

Absolutely my thoughts as well....