unexpected shutdown

[Guest]

For some odd reason my comp likes to shut down by it self and for no apparent
reason. I'll just be surfing the web, looking at pics or watching videos in
either iTunes or media player and it just restarts without warning. The
screen goes blue and thats it. Can't figure out why. It also does it when the
screen saver is going or if live one care is going too. Also my live one care
just stops working too for no apparent reason. I've done some searching and
found a couple of people that seem to have the same problem. Anyone know why
this happens

 

[Jonathan M. \TacticalSniper\ Boyko]

Does your screen turn blue with some stuff written on it? Or just blue? if
you have a blue screen with several sentences written on it - meet the Blue
Screen of Death. Post the error it shows here.

--

«Kono kuni wa mada, hontô no hero wo shiranai»

TacticalSniper
http://tacticalsniper.blogspot.com/

 

[Malke]

For some odd reason my comp likes to shut down by it self and for no apparent
reason. I'll just be surfing the web, looking at pics or watching videos in
either iTunes or media player and it just restarts without warning. The
screen goes blue and thats it. Can't figure out why. It also does it when the
screen saver is going or if live one care is going too. Also my live one care
just stops working too for no apparent reason. I've done some searching and
found a couple of people that seem to have the same problem. Anyone know why
this happens

You should disable the automatic restart so you can get a Stop Error.
Then you can research the Stop Error here:

http://www.aumha.org/win5/kbestop.htm

Since Vista is so new, there may not be Stop Error articles dealing
specifically with that operating system but you may be able to get a
clue from them as to what's wrong.

To disable the automatic restart, Control Panel>System>Advanced System
Settings [OK the UAC prompt]. Then click on the Start Up and Recovery
Settings button and uncheck "Automatically Restart".

In general, random sudden failures can be caused by bad hardware (RAM
particularly) and/or overheating, but there have been reports of the
behavior in Vista being related to flaky drivers. So do make sure that
all your drivers are the most current ones. Get drivers from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM
computer (HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific
model machine and look at the specs (you'll be there to get the drivers
anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor.

http://www.belarc.com/free_download.html - Belarc Advisor

(Note: I haven't tried Belarc on Vista so YMMV.)



Malke

 

[Guest]

I have had the same issue. I have had the blue screen with some words, then
it changes to a black and white screen with the option to restart in Normal
mode or safe mode.

 

[Peter Foldes]

And what are those " some words" It would be helpful if you post them