unable to view email attachements

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Please someone help.
I am unable to view quite a lot of email attachements because I keep
getting a message saying " this file does not have a programme associated
with it, create an association in the set associations panel"
I simply can't do it so can someone please give me a basic step by step
instruction PLEASE.
Thanks very much
 
hikat said:
Please someone help.
I am unable to view quite a lot of email attachements because I keep .
getting a message saying " this file does not have a programme associated
with it, create an association in the set associations panel"
I simply can't do it so can someone please give me a basic step by step
instruction PLEASE.
Thanks very much
Click to expand...

Go...

Start Menu > Default Programs > Set Associations

Wait a short while for the panel to populate itself with the list of file
types.

Page down to the particular file type for the attachment.
Click on the file type that concerns you.
Click Change Program button.
Select the program you wish to use to open the attachment.


If you are in doubt about which program to choose for a particular
file type come back to this forum and let us know which ones
and we may be able to advise you on a suitable program.
 
Hi hikat,

Which file type are you trying to open from Windows Mail?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Please someone help.
I am unable to view quite a lot of email attachements because I keep
getting a message saying " this file does not have a programme associated
with it, create an association in the set associations panel"
I simply can't do it so can someone please give me a basic step by step
instruction PLEASE.
Thanks very much
 
hi Julian your help got me into the right bit but then I got confused. I
clicked on the file which was relevant then clicked on "change" and the thing
I clicked on appeared but when I went back to the email to open it it keeps
coming up with the same message as before. Should I be chosing some other
type of file instead of same type which is on the attachement eg, a pps file
which the wee picture corresponds with pps microsoft powerpoint
presentation, this is just an example of one even though I cannot open
acrobat either.
I hope that this makes sense to you.
 
hikat said:
hi Julian your help got me into the right bit but then I got confused.
I
clicked on the file which was relevant then clicked on "change" and the
thing
I clicked on appeared but when I went back to the email to open it it
keeps
coming up with the same message as before. Should I be chosing some other
type of file instead of same type which is on the attachement eg, a pps
file
which the wee picture corresponds with pps microsoft powerpoint
presentation, this is just an example of one even though I cannot open
acrobat either.
I hope that this makes sense to you.
Click to expand...

You should be choosing the same file type as the attachment.

Ensure the "Always use the selected programto open this kind of file" box is
ticked.

for a .pps file type ensure that you are using
Microsoft Office Power Point Viewer as the
associated program.

Presumably you do have Office and Acrobat installed correctly?
 
We contacted Microsoft in Sydney and they came to the conclusion there was
something wrong with my user account, created a new user account and all is
now well, our problem was exactly the same as yours, hope this helps
 
hi folks thanks for responding,,,

well when I go to default and then choose the same programme eg pps
microsoft powerpoint slide show I click on it and ask to change programme and
then it thinks for a while, comes up with another box headed "open with"
recommended programmes and it can give me the powerpoint slide show as an
option or realplayer which I can browse ok or cancel and I always choose ok
then go to open the attachement in my email again but nothing works it is the
same message. I don't want to phone microsoft because I am worried that I
might have to pay for them to help me. Sorry it took so long to reply to
your help but was birthday yesterday so out and about.
 
Opening attachments within Windows Mail is problematical.
Just save the attachment to your hard drive, then open the
file from there.

Gary VanderMolen
 
ok thanks I can do that now.... So I went back to the default, set
associations bit where I chose the power point thing which was the same as
the attachment I got. I asked to change it to correspond which I did. What
is the next step though as when I go back to the email attachment and try to
open it up it still comes up with the same message as always that no
programme is associated with it?
 
How are you trying to open that email attachment,
from within Windows Mail, or by navigating your
hard drive (or your Documents folder) and double-clicking
on the saved file? If the former, see my original reply.
If the latter, I don't know, it sounds like you have tried
everything.

Gary VanderMolen
 
hi Gary that has done the trick... once I learned to save to hard drive and
going to documents to open it, it finally worked... you are brilliant!!

Thanks very much
Katrina
 
Glad it worked out for you.

Gary VanderMolen


hikat said:
hi Gary that has done the trick... once I learned to save to hard drive and
going to documents to open it, it finally worked... you are brilliant!!

Thanks very much
Katrina
Click to expand...
 
thank u very much....i can now view my e-mail attachments without having to
save them first...some i couldn't view at all but al is wel with the world
now...a small victory i know but 1 all the same...no more cobbeldegook....or
words to that effect from word pad when opening attachments...so thanku to
the person who put the bit with....start....default programs....set
associations...u made my life a little less frustrating
 
I have both Microsoft word and excel installed in my laptop. I can open word
files received in window mail directly without saving it, but xls files can't
be opened directly, I have to first save it and then it opens from saved
locations. When xls is already associated with MS Excel on my computer, why
it does not open from Window mail directly and what is the solution?
 
That type of problem can be caused by interference from a non-
compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
For more information on why email scanning is bad, see
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If the problem continues, let us know.
 

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