unable to system restore

[Guest]

what does the below info mean?
I haven't been able to do a system restore and when i followed the help menu
it lead me to find this error ... only i don't understand it - or how to fix
it -
thanks for any help!


Details
Product: Windows Operating System
Event ID: 1003
Source: System Error
Version: 5.2
Symbolic Name: ER_KRNLCRASH_LOG
Message: Error code %1, parameter1 %2, parameter2 %3, parameter3 %4,
parameter4 %5.

Explanation
A blue screen (Stop error) was reported. The message contains details about
the error. A matching event with Event ID 1001 might also appear in the event
log. This matching event displays information about the specific error that
occurred.

 

[Gerry Cornell]

Find and post a copy of this Error "A matching event with Event ID 1001
might also appear in the event
log."

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message (email) and do a paste into the body of
the message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after exiting from Event Viewer.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~