G
Guest
I installed some software that my computer obviously didn't like (our French
ISP's software package), and since then, it won't go into windows. It
automatically comes up with the We're sorry, but Windows is unable to
load...then options for 3 Safe Modes, Last Good Configuration, Start Windows
anyway, etc. - NONE of these options work, not even the Safe Modes - all go
straight to the blue screen, which disappears much faster than I am capable
of reading.
HP can take care of the recovery of my personal data for me, but I'm not
living in the US right now and they don't do Europe. So, is there any way
for me, with a functional Windows computer and an external hard drive as
well, to get the important files off my non-functional computer before I
format the drive, i.e. to access the hard drive of my HP through the working
Dell and get what I need?
I've done the system check, and the hard drive passed, no problems, FYI.
I'm sure there are "services" for this kind of thing, but living in rural
France, I'm not sure how trustworthy/effective they'll be, and I'm not sure
how costly this might be.
ANY help would be greatly appreciated. Thanks!
ISP's software package), and since then, it won't go into windows. It
automatically comes up with the We're sorry, but Windows is unable to
load...then options for 3 Safe Modes, Last Good Configuration, Start Windows
anyway, etc. - NONE of these options work, not even the Safe Modes - all go
straight to the blue screen, which disappears much faster than I am capable
of reading.
HP can take care of the recovery of my personal data for me, but I'm not
living in the US right now and they don't do Europe. So, is there any way
for me, with a functional Windows computer and an external hard drive as
well, to get the important files off my non-functional computer before I
format the drive, i.e. to access the hard drive of my HP through the working
Dell and get what I need?
I've done the system check, and the hard drive passed, no problems, FYI.
I'm sure there are "services" for this kind of thing, but living in rural
France, I'm not sure how trustworthy/effective they'll be, and I'm not sure
how costly this might be.
ANY help would be greatly appreciated. Thanks!