unable to start printer spool

[jesse]

I followed the directions given by Bruce Sanderson, and
typed
net start spooler

Got the error message:

"System error 1068 has occurred.

The dependency service or group failed to start."

I also get this error message when trying to start the
printer spool from the services program under
administrative tools.
Not sure what I can do to fix this.

 

[Bruce Sanderson]

Hmm. The only service that the Print Spooler is normally dependent on is
the RPC service. Is the RPC service is not working, you would most likely
have other problems, but check in the Services MMC to see if the RPC service
is "Started".

In the Services MMC, right click on Print Spooler, select Properties. What
do you see in the two boxes on that page (may take a second or two to
populate).

See also http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm.

 

[Robert Orleth [MSFT]]

Lexmark likes to install a service that makes the spooler dependent on
itself and their service gets stuck in a number of cases - then the spooler
doesn't start anymore. To remove the dependency, type
sc config spooler depends= RPCSS
(note the space after the = but not before).

In most cases the Lexmark driver then crashes the spooler. To fix, remove
the Lexmark driver by hacking the registry (there is an article in MSDN
explaining how to do that - I currently can't look it up).

 

[Bruce Sanderson]

Thanks Robert. Is the "registry hack" the one at step 7 in
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm, or something else?

--
Bruce Sanderson MVP

It is perfectly useless to know the right answer to the wrong question.

 

[Bruce Sanderson]

Robert: would it be alright with you and Microsoft if I acknowledge your
contribution of this information on my web site?

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm (in process of being
updated!).

--
Bruce Sanderson MVP

It is perfectly useless to know the right answer to the wrong question.

 

[Himanshu Arora]

unable to start print spooler

Hi

Just try these steps and the issue is bound to vanish

1. Click the Start button on the desktop
2. Click Run
3. Type in REGEDIT
4. Click on HKEY_LOCAL _MACHINE
5. Click on System
6. Click on Current Control Set
7. Click on Services
8. Click on Spooler
9. Click on Depend On Service on the right hand side
10. This should open a Edit Binary Value window
11. Delete the rows corresponding to LexBces only and then select OK
12. Reboot the PC

Proceed further and the error should not occur again
Do respond as to what was the outcome

 

[Benoit]

himanshu: tried your suggestion. Still won't work. Any ideas?

 

[normburk]

Thank you

Himanshu: I followed your instructions on editing the Registry and that solved my error 1068 problem. Thank you very much for sharing your knowledge and understanding.

Norm Burk