Unable to share folders w/ Outlook and Exchange between users

[Nicolas Macarez]

Hi!

I have a Win2K3 SErver with Exchange 2K3 SP2 installed, and a few users set
up with their mailbox created.

One user needs to have full access to the mails of her boss.

I did give her the rights in the AD Users & Computers (User Properties, tab
Exchange Advanced, Mailbox Rights button, and so on).

Within the Outlook 2003 client of the boss, I gave the assistant the status
of delegate (Tools, Options, tab Delegate), and I gave her the full rights
on the Mailbox of her boss.

When I open her Outlook 2003 client, and try to open the Mailbox of the
boss, by doing File, Open, Folder of another user..., and then choosing the
right user, and the Mailbox Folder, I get this error:


Unable to display the folder, cannot open the mailbox for this user because
the user does not have a server mailbox.


Looking in the Microsoft KB, I found the KB 813603
http://support.microsoft.com/kb/813603/en-us

which states that the two users are not belonging to the same Microsoft
Exchange Server organization, which is not the case at all (plain vanilla
Exchange 2K3 configuration with only organization and 30 users).

Any idea?

Help greatly appréciated.

Nicolas

 

[Lanwench [MVP - Exchange]]

In

Hi!

I have a Win2K3 SErver with Exchange 2K3 SP2 installed, and a few
users set up with their mailbox created.

One user needs to have full access to the mails of her boss.

I did give her the rights in the AD Users & Computers (User
Properties, tab Exchange Advanced, Mailbox Rights button, and so on).

Within the Outlook 2003 client of the boss, I gave the assistant the
status of delegate (Tools, Options, tab Delegate), and I gave her the
full rights on the Mailbox of her boss.

Undo that. It isn't necessary if you've already assigned her 'full mailbox'
access in ADUC as you've stated above.

When I open her Outlook 2003 client, and try to open the Mailbox of
the boss, by doing File, Open, Folder of another user..., and then
choosing the right user, and the Mailbox Folder, I get this error:


Unable to display the folder, cannot open the mailbox for this user
because the user does not have a server mailbox.

Fix the above, and then try again....I'm wondering if something has gone
funky since you applied these settings in two places. Also, when you try to
open the other mailbox, enter the boss' mailbox alias for the mailbox name.
Also, if you're using cached mode, make sure she's downloading the offline
address book and has the correct settings in there...

 

[Nicolas Macarez]

Many thanks !

I got around the issue by doing two things:

1. Undoing the delegate access thing in the Outlook of the boss, as you told
me.
2. In the Outlook client of the assistant, when I choose File, Open, Folder
of another user..., and then go for choosing the user, I entered "manually"
the e-mail address of the boss (and not browsing in the list).

It worked!

Regards
Nicolas




"Lanwench [MVP - Exchange]"

 

[Lanwench [MVP - Exchange]]

In

Many thanks !

I got around the issue by doing two things:

1. Undoing the delegate access thing in the Outlook of the boss, as
you told me.
2. In the Outlook client of the assistant, when I choose File, Open,
Folder of another user..., and then go for choosing the user, I
entered "manually" the e-mail address of the boss (and not browsing
in the list).

It worked!

Glad it's working. You might see whether you have this problem with any
other users, tho, as you ought to be able to pick the mailbox from the GAL.

Regards
Nicolas




"Lanwench [MVP - Exchange]"

In

Undo that. It isn't necessary if you've already assigned her 'full
mailbox' access in ADUC as you've stated above.


Fix the above, and then try again....I'm wondering if something has
gone funky since you applied these settings in two places. Also,
when you try to open the other mailbox, enter the boss' mailbox
alias for the mailbox name. Also, if you're using cached mode, make
sure she's downloading the offline address book and has the correct
settings in there...

 

[Nicolas Macarez]

In fact, I picked up the wrong address (I picked the addres in the Contact
list of the user, in Outlook).
This explain now the message of Microsoft about e-mail addresses "not
belonging to the same Exchange Organization".

However, I still think you have to set up something in the "Boss" Outlook
client, in the Delegate options. Otherwise the Assistant can only read the
messages of the Boss: she won't be able to reply to the messages he
received, nor send messages in his name.

Am I wrong?

Best regards




"Lanwench [MVP - Exchange]"

In

Many thanks !

I got around the issue by doing two things:

1. Undoing the delegate access thing in the Outlook of the boss, as
you told me.
2. In the Outlook client of the assistant, when I choose File, Open,
Folder of another user..., and then go for choosing the user, I
entered "manually" the e-mail address of the boss (and not browsing
in the list).

It worked!

Glad it's working. You might see whether you have this problem with any
other users, tho, as you ought to be able to pick the mailbox from the GAL.

Regards
Nicolas




"Lanwench [MVP - Exchange]"

In Nicolas Macarez <[email protected]> typed:
Hi!

I have a Win2K3 SErver with Exchange 2K3 SP2 installed, and a few
users set up with their mailbox created.

One user needs to have full access to the mails of her boss.

I did give her the rights in the AD Users & Computers (User
Properties, tab Exchange Advanced, Mailbox Rights button, and so
on).

Within the Outlook 2003 client of the boss, I gave the assistant the
status of delegate (Tools, Options, tab Delegate), and I gave her
the full rights on the Mailbox of her boss.

Undo that. It isn't necessary if you've already assigned her 'full
mailbox' access in ADUC as you've stated above.


When I open her Outlook 2003 client, and try to open the Mailbox of
the boss, by doing File, Open, Folder of another user..., and then
choosing the right user, and the Mailbox Folder, I get this error:


Unable to display the folder, cannot open the mailbox for this user
because the user does not have a server mailbox.

Fix the above, and then try again....I'm wondering if something has
gone funky since you applied these settings in two places. Also,
when you try to open the other mailbox, enter the boss' mailbox
alias for the mailbox name. Also, if you're using cached mode, make
sure she's downloading the offline address book and has the correct
settings in there...



Looking in the Microsoft KB, I found the KB 813603
http://support.microsoft.com/kb/813603/en-us

which states that the two users are not belonging to the same
Microsoft Exchange Server organization, which is not the case at all
(plain vanilla Exchange 2K3 configuration with only organization and
30 users).

Any idea?

Help greatly appréciated.

Nicolas

 

[Lanwench [MVP - Exchange]]

In

In fact, I picked up the wrong address (I picked the addres in the
Contact list of the user, in Outlook).
This explain now the message of Microsoft about e-mail addresses "not
belonging to the same Exchange Organization".

Well - sorta. Email addresses in contacts don't exist in AD/Exchange at all.

However, I still think you have to set up something in the "Boss"
Outlook client, in the Delegate options. Otherwise the Assistant can
only read the messages of the Boss: she won't be able to reply to the
messages he received, nor send messages in his name.

No, you can set up "Send As" or "Send on Behalf Of" rights in ADUC as well.
That right isn't granted along with full mailbox access.

Am I wrong?

Best regards




"Lanwench [MVP - Exchange]"

In

Many thanks !

I got around the issue by doing two things:

1. Undoing the delegate access thing in the Outlook of the boss, as
you told me.
2. In the Outlook client of the assistant, when I choose File, Open,
Folder of another user..., and then go for choosing the user, I
entered "manually" the e-mail address of the boss (and not browsing
in the list).

It worked!

Glad it's working. You might see whether you have this problem with
any other users, tho, as you ought to be able to pick the mailbox
from the GAL.

Regards
Nicolas




"Lanwench [MVP - Exchange]"
message

In Nicolas Macarez <[email protected]> typed:
Hi!

I have a Win2K3 SErver with Exchange 2K3 SP2 installed, and a few
users set up with their mailbox created.

One user needs to have full access to the mails of her boss.

I did give her the rights in the AD Users & Computers (User
Properties, tab Exchange Advanced, Mailbox Rights button, and so
on).

Within the Outlook 2003 client of the boss, I gave the assistant
the status of delegate (Tools, Options, tab Delegate), and I gave
her the full rights on the Mailbox of her boss.

Undo that. It isn't necessary if you've already assigned her 'full
mailbox' access in ADUC as you've stated above.


When I open her Outlook 2003 client, and try to open the Mailbox
of the boss, by doing File, Open, Folder of another user..., and
then choosing the right user, and the Mailbox Folder, I get this
error:


Unable to display the folder, cannot open the mailbox for this
user because the user does not have a server mailbox.

Fix the above, and then try again....I'm wondering if something has
gone funky since you applied these settings in two places. Also,
when you try to open the other mailbox, enter the boss' mailbox
alias for the mailbox name. Also, if you're using cached mode, make
sure she's downloading the offline address book and has the correct
settings in there...



Looking in the Microsoft KB, I found the KB 813603
http://support.microsoft.com/kb/813603/en-us

which states that the two users are not belonging to the same
Microsoft Exchange Server organization, which is not the case at
all (plain vanilla Exchange 2K3 configuration with only
organization and 30 users).

Any idea?

Help greatly appréciated.

Nicolas

 

[Nicolas Macarez]

Thanks

OK - I guess you are mentionning the folowing option :

ADUC
User Profile
Exchange General tab
Delivery Options
Send on behalf box

Regards

NIcolas




"Lanwench [MVP - Exchange]"

In

In fact, I picked up the wrong address (I picked the addres in the
Contact list of the user, in Outlook).
This explain now the message of Microsoft about e-mail addresses "not
belonging to the same Exchange Organization".

Well - sorta. Email addresses in contacts don't exist in AD/Exchange at all.

However, I still think you have to set up something in the "Boss"
Outlook client, in the Delegate options. Otherwise the Assistant can
only read the messages of the Boss: she won't be able to reply to the
messages he received, nor send messages in his name.

No, you can set up "Send As" or "Send on Behalf Of" rights in ADUC as well.
That right isn't granted along with full mailbox access.

Am I wrong?

Best regards




"Lanwench [MVP - Exchange]"

In Nicolas Macarez <[email protected]> typed:
Many thanks !

I got around the issue by doing two things:

1. Undoing the delegate access thing in the Outlook of the boss, as
you told me.
2. In the Outlook client of the assistant, when I choose File, Open,
Folder of another user..., and then go for choosing the user, I
entered "manually" the e-mail address of the boss (and not browsing
in the list).

It worked!

Glad it's working. You might see whether you have this problem with
any other users, tho, as you ought to be able to pick the mailbox
from the GAL.


Regards
Nicolas




"Lanwench [MVP - Exchange]"
message

In Nicolas Macarez <[email protected]> typed:
Hi!

I have a Win2K3 SErver with Exchange 2K3 SP2 installed, and a few
users set up with their mailbox created.

One user needs to have full access to the mails of her boss.

I did give her the rights in the AD Users & Computers (User
Properties, tab Exchange Advanced, Mailbox Rights button, and so
on).

Within the Outlook 2003 client of the boss, I gave the assistant
the status of delegate (Tools, Options, tab Delegate), and I gave
her the full rights on the Mailbox of her boss.

Undo that. It isn't necessary if you've already assigned her 'full
mailbox' access in ADUC as you've stated above.


When I open her Outlook 2003 client, and try to open the Mailbox
of the boss, by doing File, Open, Folder of another user..., and
then choosing the right user, and the Mailbox Folder, I get this
error:


Unable to display the folder, cannot open the mailbox for this
user because the user does not have a server mailbox.

Fix the above, and then try again....I'm wondering if something has
gone funky since you applied these settings in two places. Also,
when you try to open the other mailbox, enter the boss' mailbox
alias for the mailbox name. Also, if you're using cached mode, make
sure she's downloading the offline address book and has the correct
settings in there...



Looking in the Microsoft KB, I found the KB 813603
http://support.microsoft.com/kb/813603/en-us

which states that the two users are not belonging to the same
Microsoft Exchange Server organization, which is not the case at
all (plain vanilla Exchange 2K3 configuration with only
organization and 30 users).

Any idea?

Help greatly appréciated.

Nicolas

 

[Lanwench [MVP - Exchange]]

In

Thanks

OK - I guess you are mentionning the folowing option :

ADUC
User Profile
Exchange General tab
Delivery Options
Send on behalf box

Regards

NIcolas

That's one option. "Send As" is another.

http://support.microsoft.com/kb/327000

"Lanwench [MVP - Exchange]"

In

In fact, I picked up the wrong address (I picked the addres in the
Contact list of the user, in Outlook).
This explain now the message of Microsoft about e-mail addresses
"not belonging to the same Exchange Organization".

Well - sorta. Email addresses in contacts don't exist in AD/Exchange
at all.

However, I still think you have to set up something in the "Boss"
Outlook client, in the Delegate options. Otherwise the Assistant can
only read the messages of the Boss: she won't be able to reply to
the messages he received, nor send messages in his name.

No, you can set up "Send As" or "Send on Behalf Of" rights in ADUC
as well. That right isn't granted along with full mailbox access.

Am I wrong?

Best regards




"Lanwench [MVP - Exchange]"
message

In Nicolas Macarez <[email protected]> typed:
Many thanks !

I got around the issue by doing two things:

1. Undoing the delegate access thing in the Outlook of the boss,
as you told me.
2. In the Outlook client of the assistant, when I choose File,
Open, Folder of another user..., and then go for choosing the
user, I entered "manually" the e-mail address of the boss (and
not browsing in the list).

It worked!

Glad it's working. You might see whether you have this problem with
any other users, tho, as you ought to be able to pick the mailbox
from the GAL.


Regards
Nicolas




"Lanwench [MVP - Exchange]"
in message

In Nicolas Macarez <[email protected]> typed:
Hi!

I have a Win2K3 SErver with Exchange 2K3 SP2 installed, and a
few users set up with their mailbox created.

One user needs to have full access to the mails of her boss.

I did give her the rights in the AD Users & Computers (User
Properties, tab Exchange Advanced, Mailbox Rights button, and so
on).

Within the Outlook 2003 client of the boss, I gave the assistant
the status of delegate (Tools, Options, tab Delegate), and I
gave her the full rights on the Mailbox of her boss.

Undo that. It isn't necessary if you've already assigned her
'full mailbox' access in ADUC as you've stated above.


When I open her Outlook 2003 client, and try to open the Mailbox
of the boss, by doing File, Open, Folder of another user..., and
then choosing the right user, and the Mailbox Folder, I get this
error:


Unable to display the folder, cannot open the mailbox for this
user because the user does not have a server mailbox.

Fix the above, and then try again....I'm wondering if something
has gone funky since you applied these settings in two places.
Also, when you try to open the other mailbox, enter the boss'
mailbox alias for the mailbox name. Also, if you're using cached
mode, make sure she's downloading the offline address book and
has the correct settings in there...



Looking in the Microsoft KB, I found the KB 813603
http://support.microsoft.com/kb/813603/en-us

which states that the two users are not belonging to the same
Microsoft Exchange Server organization, which is not the case at
all (plain vanilla Exchange 2K3 configuration with only
organization and 30 users).

Any idea?

Help greatly appréciated.

Nicolas