Unable to send emails in Outlook 2003

G

Guest

Every time I try to send an email, I get this error:

Your message did not reach some or all of the intended recipients.

Subject: XXXX
Sent: XXXX

The following recipient(s) could not be reached:

(e-mail address removed)' on 1/7/2005 10:54 AM
None of your e-mail accounts could send to this recipient.

I've confirmed the outgoing protocol and have no trouble receiving emails.

Any ideas?
 
J

Jeff Stephenson [MSFT]

Every time I try to send an email, I get this error:

Your message did not reach some or all of the intended recipients.

Subject: XXXX
Sent: XXXX

The following recipient(s) could not be reached:

(e-mail address removed)' on 1/7/2005 10:54 AM
None of your e-mail accounts could send to this recipient.

I've confirmed the outgoing protocol and have no trouble receiving emails.

Any ideas?
Click to expand...

You probably need to authenticate to the outgoing server for your account,
which you can set up on the "Outgoing server" tab for the account.
 
G

Guest

I have checked the authentication box with use same settings as incoming.
Still have the same problem.
 
G

Guest

Here is the log. I replaced my personal info with XXXX.

2005.01.07 15:48:53 <<<< Logging Started (level is LTF_TRACE) >>>>
2005.01.07 15:48:53 pop-server.nyc.rr.com: Synch operation started (flags =
00000001)
2005.01.07 15:48:53 pop-server.nyc.rr.com: UploadItems: 0 messages to send
2005.01.07 15:48:53 pop-server.nyc.rr.com: Synch operation completed
2005.01.07 15:48:53 pop-server.nyc.rr.com: Synch operation started (flags =
00000030)
2005.01.07 15:48:53 pop-server.nyc.rr.com: DoPOPDownload(flags = 00000030,
max msg = ffffffff): full items
2005.01.07 15:48:53 POP3 (pop-server.nyc.rr.com): Begin execution
2005.01.07 15:48:53 POP3 (pop-server.nyc.rr.com): ========= Initial blob
=========
2005.01.07 15:48:53 POP3 (pop-server.nyc.rr.com): &B320-1098402912
2005.01.07 15:48:53 POP3 (pop-server.nyc.rr.com):
===================================
2005.01.07 15:48:53 POP3 (pop-server.nyc.rr.com): Port: 110, Secure: no,
SPA: no
2005.01.07 15:48:53 POP3 (pop-server.nyc.rr.com): Finding host
2005.01.07 15:48:53 POP3 (pop-server.nyc.rr.com): Connecting to host
2005.01.07 15:48:53 POP3 (pop-server.nyc.rr.com): Connected to host
2005.01.07 15:48:55 POP3 (pop-server.nyc.rr.com): <rx> +OK Messaging
Multiplexor (iPlanet Messaging Server 5.2 HotFix 1.21 (built Sep 8 2003))
2005.01.07 15:48:55 POP3 (pop-server.nyc.rr.com): Authorizing to server
2005.01.07 15:48:55 POP3 (pop-server.nyc.rr.com): [tx] USER XXXX
2005.01.07 15:48:55 POP3 (pop-server.nyc.rr.com): <rx> +OK password required
for user XXXX
2005.01.07 15:48:55 POP3 (pop-server.nyc.rr.com): [tx] PASS *****
2005.01.07 15:48:55 POP3 (pop-server.nyc.rr.com): <rx> +OK Maildrop ready
2005.01.07 15:48:55 POP3 (pop-server.nyc.rr.com): Authorized to host
2005.01.07 15:48:55 POP3 (pop-server.nyc.rr.com): Connected to host
2005.01.07 15:48:55 POP3 (pop-server.nyc.rr.com): [tx] STAT
2005.01.07 15:48:55 POP3 (pop-server.nyc.rr.com): <rx> +OK 0 0
2005.01.07 15:48:55 POP3 (pop-server.nyc.rr.com): ==== Comparing server and
local blobs ====
2005.01.07 15:48:55 POP3 (pop-server.nyc.rr.com): 320-1098402912 : gone
2005.01.07 15:48:55 POP3 (pop-server.nyc.rr.com):
==========================================
2005.01.07 15:48:55 POP3 (pop-server.nyc.rr.com): Do deletions: LoS: no
2005.01.07 15:48:55 POP3 (pop-server.nyc.rr.com): Disconnecting from host
2005.01.07 15:48:55 POP3 (pop-server.nyc.rr.com): [tx] QUIT
2005.01.07 15:48:55 POP3 (pop-server.nyc.rr.com): <rx> +OK
2005.01.07 15:48:55 POP3 (pop-server.nyc.rr.com): Disconnected from host
2005.01.07 15:48:55 POP3 (pop-server.nyc.rr.com): ========= Updates to blob
=========
2005.01.07 15:48:55 POP3 (pop-server.nyc.rr.com): -B320-1098402912
2005.01.07 15:48:56 POP3 (pop-server.nyc.rr.com): ========= Final blob
=========
2005.01.07 15:48:56 POP3 (pop-server.nyc.rr.com):
===================================
2005.01.07 15:48:56 POP3 (pop-server.nyc.rr.com): End execution
2005.01.07 15:48:56 pop-server.nyc.rr.com: ReportStatus: RSF_COMPLETED, hr =
0x00000000
2005.01.07 15:48:56 pop-server.nyc.rr.com: Synch operation completed
2005.01.07 15:49:11 pop-server.nyc.rr.com: Synch operation started (flags =
00000001)
2005.01.07 15:49:11 pop-server.nyc.rr.com: UploadItems: 1 messages to send
2005.01.07 15:49:11 SMTP (smtp-server.nyc.rr.com): Begin execution
2005.01.07 15:49:11 SMTP (smtp-server.nyc.rr.com): Need recent POP
authentication
2005.01.07 15:49:11 SMTP (smtp-server.nyc.rr.com): Recent POP authentication
2005.01.07 15:49:11 SMTP (smtp-server.nyc.rr.com): Port: 25, Secure: no,
SPA: no
2005.01.07 15:49:11 SMTP (smtp-server.nyc.rr.com): Finding host
2005.01.07 15:49:11 SMTP (smtp-server.nyc.rr.com): Connecting to host
2005.01.07 15:49:11 SMTP (smtp-server.nyc.rr.com): Connected to host
2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): <rx> 220
ms-smtp-03.rdc-nyc.rr.com ESMTP Welcome to Road Runner. WARNING: *** FOR
AUTHORIZED USE ONLY! ***
2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): [tx] EHLO SONY
2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): <rx>
250-ms-smtp-03.rdc-nyc.rr.com Hello pool-70-23-41-50.ny325.east.verizon.net
[70.23.41.50], pleased to meet you
2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): <rx>
250-ENHANCEDSTATUSCODES
2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): <rx> 250-PIPELINING
2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): <rx> 250-8BITMIME
2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): <rx> 250-SIZE 20971520
2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): <rx> 250-ETRN
2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): <rx> 250-DELIVERBY
2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): <rx> 250 HELP
2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): Authorized to host
2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): Connected to host
2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): [tx] MAIL FROM: <*****>
2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): <rx> 250 2.1.0 <*****>...
Sender ok
2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): [tx] RCPT TO: <*****>
2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): <rx> 550 5.7.1 <*****>...
Relaying denied
2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): [tx] RCPT TO: <*****>
2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): <rx> 550 5.7.1 <*****>...
Relaying denied
2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): End execution
2005.01.07 15:49:14 pop-server.nyc.rr.com: ReportStatus: RSF_COMPLETED, hr =
0x00000000
2005.01.07 15:49:14 pop-server.nyc.rr.com: Synch operation completed
2005.01.07 15:51:39 Resource manager terminated
 
J

Jeff Stephenson [MSFT]

Here is the log. I replaced my personal info with XXXX.
Click to expand...

<snip the log...>

Did you try the "logon to incoming server before sending" option for
authentication? That's the only one that has a chance of working, because
the log shows that the mail server does not support any of the standard
authentication mechanisms.

If you tried that option and it didn't work, you'll need to contact your
ISP for information about how to send - they're the ones that are rejecting
your attempts.
 
B

Brian Tillman

DPM said:
[tx] MAIL FROM: <*****> 2005.01.07 15:49:13 SMTP
(smtp-server.nyc.rr.com): <rx> 250 2.1.0 <*****>... Sender ok
2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): [tx] RCPT TO:
<*****> 2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): <rx> 550
5.7.1 <*****>... Relaying denied
2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): [tx] RCPT TO:
<*****> 2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): <rx> 550
5.7.1 <*****>... Relaying denied
Click to expand...

This section clearly shows that either you're not authenticating properly or
that the sender address domain is not a Road Runner domain. It's also
apparent that you're receiving before sending, but who knows if that's
relevent.

Try creating a new account, reentering all the information just like the
first one and modify the Send/Receive group to exclude the first one. If
that doesn't work, create a new mail profile and try again.
 
J

Jeff Stephenson [MSFT]

DPM said:
[tx] MAIL FROM: <*****> 2005.01.07 15:49:13 SMTP
(smtp-server.nyc.rr.com): <rx> 250 2.1.0 <*****>... Sender ok
2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): [tx] RCPT TO:
<*****> 2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): <rx> 550
5.7.1 <*****>... Relaying denied
2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): [tx] RCPT TO:
<*****> 2005.01.07 15:49:13 SMTP (smtp-server.nyc.rr.com): <rx> 550
5.7.1 <*****>... Relaying denied
Click to expand...

This section clearly shows that either you're not authenticating properly or
that the sender address domain is not a Road Runner domain. It's also
apparent that you're receiving before sending, but who knows if that's
relevent.

Try creating a new account, reentering all the information just like the
first one and modify the Send/Receive group to exclude the first one. If
that doesn't work, create a new mail profile and try again.
Click to expand...

You're right - I had a brain-freeze and didn't notice the recent receive.
A new profile won't help this problem, because it won't change
Road-Runner's behavior. DPM, you'll need to contact Road-Runner about this
- perhaps you'll need to use a different server that supports
authentication (Earthlink, for example, has servers specifically for
authentication).
 

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