Unable to Save

[Guest]

Using Word 2003 in a 2000 environment Word will not save a document using
File|save or the save icon. The only way to save a document is to File|Close
and it will ask you if you want to save. I've done a detect and repair with
no luck.

Thoughts?

 

[Herb Tyson [MVP]]

Does it work if Word is started in safe mode? Press Ctrl as Word is opening,
then click Yes to starting in Safe Mode. If starting in safe mode "fixes"
the problem, the cause usually is a corrupted normal.dot or a corrupted
registry entry (usually the Data key). Consult the following (the title
notwithstanding) for additional information on troubleshooting and fixing
this and related issues:

http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm

 

[Guest]

Thanks Herb, regrettably I neglected to mention that I did delete the
normal.dot template and had Word recreate it with no luck. I'll check out
the website that you mentioned.