Unable to save jpeg or gif files in IE6

G

Guest

Recently I ran into a problem in whcih when I click on "Save Picture As..."
in IE6, I am not given the option of saving the image in .jpeg or .gif
format. I am only give the option of saving the images in the .bmp format
with the file name of "untitled" being displayed instead of the actual title
of the image. I clear my cache regularly, and I've also looked at and tried
the fixes described in the Microsoft KB articles, but the problem still
persists. Any suggestions on how to resolve this problem is welcome! Thanks
in advance!
 
R

Ronnie Vernon MVP

Jeffrey said:
Recently I ran into a problem in whcih when I click on "Save Picture
As..." in IE6, I am not given the option of saving the image in .jpeg
or .gif format. I am only give the option of saving the images in the
.bmp format with the file name of "untitled" being displayed instead
of the actual title of the image. I clear my cache regularly, and
I've also looked at and tried the fixes described in the Microsoft KB
articles, but the problem still persists. Any suggestions on how to
resolve this problem is welcome! Thanks in advance!

You need to perform some maintenance on that computer.

In IE6, go to Tools/Internet Options/general Tab. Click the Delete Files
button to empty the cache and confirm the Delete Offline Content dialog.
 
D

Don Varnau

Hi,
No guarantees, but try deleting the Temporary Internet Files folder. See the
instructions at http://mvps.org/winhelp2002/delcache.htm After Windows
creates a new TIF folder, I would set it's size to about 50-60 MB. That's
large enough for most purposes.

Don
[MS MVP- IE/OE]
 
K

Kelly

You are posting via CDO. So will include all info:

Go to:

IE/Tools/Internet Options/General. Temporary Internet files/Delete Files.

Clear your Temporary Internet Files, then try again.

Suggestion:

Go to IE/Internet Options/Delete Files. Also in Settings change the amount
to 40 MB. This will help in preventing the index files from becoming
overloaded.

If that doesn't help check your settings here: Start/Run/Regedit

HKEY_CLASSES_ROOT\.jpg
For Content Type, it should read "image/jpeg".

HKEY_CLASSES_ROOT\.jpeg
For content Type, it should read: image/jpeg

HKEY_CLASSES_ROOT\.gif
For Content Type is should read "image/gif"

If it already set to that, go to Start, Run and type in: regsvr32 /i
shdocvw.dll, regsvr32 /i shdoc401.dll,regsvr32 webvw.dll and regsvr32
thumbvw.dll (for upgrades).

NOTE: If you are using AOL:

This behavior may occur when AOL's graphic compression option is turned on.
When this option is on, the images are saved as the .art file type.

1) click on settings on the tool bar
2) click the "A-Z tab"
3) click "G-M"
4) scoll down and click "internet (web) options
5) click AOL browser tab (on the internet browser windows of AOL 9.0)
6) click on the "never compress graphics button"
7) save and restart computer

Internet Explorer Does Not Save Graphics Files in the Proper Format
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q260650

You May Be Unable to Save .jpg Files with Microsoft
Paint After You Install Office 2000 SR1 or SP2
http://support.microsoft.com/?kbid=193354

Cannot Select a .jpg Image as Your Desktop Background Image
http://support.microsoft.com/default.aspx?scid=kb;en-us;313596

JPE/JPG/JPEG Association Fix (Restore the default associations for
jpe/jpg/jpeg files)
http://www.dougknox.com/xp/fileassoc/xp_jpg_jpe_jpeg_file_assoc_fix.zip

Show All Bitmap Views (Line 122)
http://www.kellys-korner-xp.com/xp_tweaks.htm


--
All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
 
A

Alex Nichol

Jeffrey Zhao said:
Recently I ran into a problem in whcih when I click on "Save Picture As..."
in IE6, I am not given the option of saving the image in .jpeg or .gif
format. I am only give the option of saving the images in the .bmp format

This happens if the indexes of the Temporary Internet Files get
overloaded. In Control Panel - Internet Options, in the temporary
internet files section on the General page, click 'Delete files'. Then
I suggest click Settings and reduce the space allowed - 50 MB is
probably generous, and on big drives it tends to choose by default a
setting that is so high that this overload happens
 

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