unable to save in word 2003 after upgrading acrobat

[Guest]

I cannot save changes to existing documents or new ones in Word now--"save"
or "save as" doesn't do anything. I checked my preferences in
options--nothing seems unusual. Any ideas?

 

[Graham Mayor]

Acrobat 7? - see the last part of
http://www.gmayor.com/lose_that_adobe_acrobat_toolbar.htm
However, have you activated Word, or is this a now expired trial version?
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Graham Mayor - Word MVP

My web site www.gmayor.com

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[Guest]

Hi Graham--

Yes, Word has been activated but my atempts to save by using SHIFT+File then
Save All does not work. I am nervous about editing the windows registry, but
if that is my only option, ok.

 

[Graham Mayor]

Editing the Windows registry as described in the linked article only works
is Acrobat 7 (the full version - not the reader) is the problem. I don't
have Acrobat 7 to check, but I hear there is a switch in the program setup
to turn off the add-in. Maybe Acrobat 7 users could comment?

If this isn't the issue - see
http://www.gmayor.com/what_to_do_when_word_crashes.htm and
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

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Graham Mayor - Word MVP

My web site www.gmayor.com

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