Hi,
I also have the same issue but in IE6 SP2. Here are a few things i
have tried and all have failed:
- cleared history and temp files in IE
- also followed this article to clear all other temp IE files
<a href="
http://support.microsoft.com/default.aspx?scid=kb;en-us;
296115" target="_blank">
http://support.microsoft.com/defaul...</a>
- ran IE in admin mode to restore default settings and
security settings and remove any damaged add-ins
- re-installed IE6 based on method 4 listed in this article
<a href="
http://support.microsoft.com/kb/318378"
target="_blank">
http://support.microsoft.com/kb/318378</a>
- restarted the print spooler, in case that was causing some
issues
- re-installed the Java client
- ran IE in safe mode and still had the same issues.
- Ran SFC / scannow - still the same issue
- Re-registered the following files:
regsvr32 Shdocvw.dll
regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll
- Ran 2 different online virus/spy ware scans
- Ran IEFix -->
http://windowsxp.mvps.org/IEFIX.htm
- Ran Regsvr32.exe %Windir%\System32\Ole32.dll
The event log shows nothing in regards to the issue
And there are no errors when the issue is happening.
We have also noticed that we cannot print HTML documents from Outlook
but plain text documents print just fine.
If anyone can thing of anything else that might be causing these
issues or have any troubleshooting please let me know.