Unable to open your default e-mail folders

[man]

Hi all,

When I login to a notebook as a local administrator, and I
use another user mailbox by outlook is ok. But, when I
want to use this mailbox in offline mode. I receive the
following message:
"Unable to open your default e-mail folders. The
information store could not be opened."

I use xp + office 2003 in notebook and windows 2000 +
exchange 2000 in server.

thx a lot

 

[Roady [MVP]]

Is your mailbox configured for Cached Exchange Mode? If so, the cache file
might be damaged. Delete the ost-file and have Outlook resync with Exchange.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

 

[man]

How can I know ours mailbox in a cached exchange mode, and
how to delete the ost-file and resync
Thank for your help first^^

-----Original Message-----
Is your mailbox configured for Cached Exchange Mode? If so, the cache file
might be damaged. Delete the ost-file and have Outlook resync with Exchange.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

Hi all,

When I login to a notebook as a local administrator, and I
use another user mailbox by outlook is ok. But, when I
want to use this mailbox in offline mode. I receive the
following message:
"Unable to open your default e-mail folders. The
information store could not be opened."

I use xp + office 2003 in notebook and windows 2000 +
exchange 2000 in server.

thx a lot

.

 

[Roady [MVP]]

You can configure Cached Exchange Mode by going to the properties of your
Exchange account.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

How can I know ours mailbox in a cached exchange mode, and
how to delete the ost-file and resync
Thank for your help first^^

-----Original Message-----
Is your mailbox configured for Cached Exchange Mode? If so, the cache file
might be damaged. Delete the ost-file and have Outlook resync with Exchange.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

Hi all,

When I login to a notebook as a local administrator, and I
use another user mailbox by outlook is ok. But, when I
want to use this mailbox in offline mode. I receive the
following message:
"Unable to open your default e-mail folders. The
information store could not be opened."

I use xp + office 2003 in notebook and windows 2000 +
exchange 2000 in server.

thx a lot

.