G
Guest
Have a user that when you try to open outlook you receive the error :
Unable to open the Outlook Window. The set of folders could not be opened.
The server is not available
The user has a couple of PST files. Ran SCANPST and the files were repaired
but still get the same problem. I looged onto the users machine and was able
to open outlook just fine. As a test I tried to open the the users PST files
and did so with no problem so it looks like they are not corrupt.
I renamed his OST file and started outlook with the /resetfolders option but
still get the same error.
When I go to another machine and logon as that user and try to open outlook
I receive the error:
unable to open your default email folders. The file c:\documets and
settings\user name\local settings\application data\microsoft\outlook.ost is
not an offline folder file.
Any ideas on what else I can try.
OWA works fine for this user.
Unable to open the Outlook Window. The set of folders could not be opened.
The server is not available
The user has a couple of PST files. Ran SCANPST and the files were repaired
but still get the same problem. I looged onto the users machine and was able
to open outlook just fine. As a test I tried to open the the users PST files
and did so with no problem so it looks like they are not corrupt.
I renamed his OST file and started outlook with the /resetfolders option but
still get the same error.
When I go to another machine and logon as that user and try to open outlook
I receive the error:
unable to open your default email folders. The file c:\documets and
settings\user name\local settings\application data\microsoft\outlook.ost is
not an offline folder file.
Any ideas on what else I can try.
OWA works fine for this user.