Unable to open Outlook Express Attachments

  • Thread starter Thread starter Margaret Krauss
  • Start date Start date
M

Margaret Krauss

After installing a recent Microsoft 'patch' we have been
unable to open any email documents. Any ideas as to how
to fix this? Thanks.
 
If you are sure the attachement is safe...

Goto Tools, Options
Then goto the Security tab
Uncheck "Do not allow attachments to be saved or opened that could
potentially be a virus"

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570


Microsoft implemented this change to prevent users from inadvertedly
executing viruses and other bad code within unexpected attachments. It is
ALWAYS a bad to open an unexpected attachment. Verify the sender sent the
attachment before opening.
 
Margaret said:
After installing a recent Microsoft 'patch' we have been
unable to open any email documents. Any ideas as to how
to fix this? Thanks.

Margaret

Open Tools/Options/Security Tab. Remove the check mark from the "Do not
allow attachments to be saved or opened...." option. It may have been
unintentionally selected.
--
Ronnie Vernon
Microsoft MVP-Windows Shell/User

Please reply to the newsgroup so all may benefit.
http://www.dts-l.org
http://www.mvps.org
 
In
Margaret Krauss said:
After installing a recent Microsoft 'patch' we have been
unable to open any email documents. Any ideas as to how
to fix this? Thanks.


Starting with SP1, Outlook Express does this by default, for any
file type which *can* contain a virus. It's not a virus checker,
doesn't actually check the attachments, and this doesn't mean
that there actually is a virus there.

Such attachments *are* very risky. You often see advice not to
open attachments from people you don't know. I think that that's
one of the most dangerous pieces of advice you see around,
because it implies that it's safe to do the opposite--open
attachments from friends and relatives. But many viruses spread
by sending themselves to everyone in the infected party's address
book, so attachments received from friends are perhaps the *most*
risky to open.

Personally I never open executable attachments at all, except
from a *very* few trusted sources, and then only when I'm
expecting them. But if you want to remove this safeguard, it's
easy to do so: go to Tools | Options, and on the security tab,
uncheck "Do not allow attachments..."
 

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