Unable to open other users inbox

[Sven Golly]

We are running Exchange 2000 under Win2K Server on our main server

I am running Outlook 2002 on my workstation and am trying to access
several ex-employee mailboxes from it.

Under Active Directory, Exchange Advanced, Mailbox Rights, I have added
myself with all rights to each users properties.

I then try either File / Open / Other user's folder OR I create a
complete new profile for that specific user.

No matter what, when I try to open it, I get:

"Unable to display the folder. The information store could not be
opened."

What am I doing wrong?

 

[Nick Cavalancia]

You are probably a domain admin (blocked by default).

This KB tells you your options for accessing other mailboxes...

http://support.microsoft.com/default.aspx?scid=kb;en-us;821897&Product=exch2003


HTH

--
Nick Cavalancia
MCSE/MCT/MCNE/MCNI

Exchange Consultants - "The most important exchange is knowledge."
Web: http://www.exchangeconsultants.com
Email: (e-mail address removed)
Ph: 954.275.0114
Fax: 954.791.6763

 

[Sven Golly]

You are probably a domain admin (blocked by default).
This KB tells you your options for accessing other mailboxes...

I wasn't a Domain Admin, however I was an Admin. I tried removing my
account from all Admin groups to see if that made a difference and it
didn't. Even though I have Full Mailbox access to these accounts, I get
the same error message.

I also logged off & on to make sure. Would stopping & restarting Exchange
make a difference?

This is very puzzling.

 

[Sven Golly]

You are probably a domain admin (blocked by default).

This KB tells you your options for accessing other mailboxes...

http://support.microsoft.com/default.aspx?scid=kb;en-us;821897&Product=
exch2003

As an aside, in theory, what I did by removing myself from all Admin groups
should have worked based on the 2 KB articles I found (including the one
you cite).