unable to open MS Outlook 2002

T

Tony

The following error was received when I attempted to open
my MS Outlook 2002, can you help?

"Unable to open your default e-mail folder an unexpected
error has occurred. MAPI was unable to load the
information service gwmsp1.dll. Be sure the service is
correctly installed and configured."
 
M

Milly Staples [MVP - Outlook]

Are you using GroupNotSoWise to connect to Outlook?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Tony asked:

| The following error was received when I attempted to open
| my MS Outlook 2002, can you help?
|
| "Unable to open your default e-mail folder an unexpected
| error has occurred. MAPI was unable to load the
| information service gwmsp1.dll. Be sure the service is
| correctly installed and configured."
 
T

tony

No, but it was used on my computer previously, I now use
lotus notes. However, I am not looking to used MS outlook
as an email program, I would like to use the contact,
calender and other attributes of the program. Looking to
sync with PDA.
 
M

Milly Staples [MVP - Outlook]

Then, go to Tools->options->other->add-in manager (or COM addins) and
uncheck the Groupwise add-in.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, tony asked:

| No, but it was used on my computer previously, I now use
| lotus notes. However, I am not looking to used MS outlook
| as an email program, I would like to use the contact,
| calender and other attributes of the program. Looking to
| sync with PDA.
|| -----Original Message-----
|| Are you using GroupNotSoWise to connect to Outlook?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Tony asked:
||
||| The following error was received when I attempted to open
||| my MS Outlook 2002, can you help?
|||
||| "Unable to open your default e-mail folder an unexpected
||| error has occurred. MAPI was unable to load the
||| information service gwmsp1.dll. Be sure the service is
||| correctly installed and configured."
||
||
|| .
 

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