Error message

B

Bill Andersen

When I try to open Outlook 2007 I get the following error message: "Cannot
open your default email folders. An unexpected error has occurred. MAPI was
unable to load the information service MSNCON.DLL. Be sure service is
correctly installed and configured".

I haven't a clue as to how install and configure MSNCON.DLL.
 
B

Brian Tillman

Bill Andersen said:
When I try to open Outlook 2007 I get the following error message:
"Cannot open your default email folders. An unexpected error has
occurred. MAPI was unable to load the information service
MSNCON.DLL. Be sure service is correctly installed and configured".

I haven't a clue as to how install and configure MSNCON.DLL.
Click to expand...

That's a version of the Outlook Connector for Hotmail. Do you have a
Hotmail account defined in Outlook?
 

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