Unable to open Inbox after Upgrade to Outlook XP 2002

[Frank Fowlkes]

I recently upgraded from Outlook 2000 to Outlook XP 2002. However, now I
am unable to view messages in the Inbox. I receive the following error
message when clicking on the Inbox: "Unable to display the folder. Can't
find this file. Make sure the path and file name are correct." What went
wrong here? What do I need to do to correct this problem? Thanks.

Frank
El Paso, Texas

 

[Lorien]

Check out the following article:

http://support.microsoft.com/default.aspx?scid=kb;en-us;170344

 

[Jocelyn Fiorello [MVP - Outlook]]

Where are you clicking on the Inbox? On the Outlook Bar? The Folder List?
Somewhere else?

--
Jocelyn Fiorello
MVP - Outlook

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[Frank Fowlkes]

The Folder list.

Frank
El Paso, Texas

Where are you clicking on the Inbox? On the Outlook Bar? The Folder List?
Somewhere else?

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***


In

 

[Jocelyn Fiorello [MVP - Outlook]]

If the Inbox is part of a .PST file (as opposed to an Exchange mailbox), try
running the Inbox Repair Tool against the file to see if it finds any
errors. Search your drive for a file called scanpst.exe and run it.

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***


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