unable to open excel attachment, download won't open

[N. Joel Salzburg]

When I received and E-Mail with an attachement for Excel, the download won't
open. the dialog box is looking for a temporary file, and the transfer rate
and estimated time left is all blank. I have turned off my pop up blocker
and the download still won't open. The dialog box shows the files moving and
nothing happens. The excel file in question is a small 17kb (other excel
files also don't open). What's stoping the excel attachment from opening. I
have a new lap top computer with Vista, Microsoft version 2007.

 

[Ron@Buy]

Have you tried Microsoft help & support?

http://support.microsoft.com/kb/290852/en-us

 

[gls858]

When I received and E-Mail with an attachement for Excel, the download won't
open. the dialog box is looking for a temporary file, and the transfer rate
and estimated time left is all blank. I have turned off my pop up blocker
and the download still won't open. The dialog box shows the files moving and
nothing happens. The excel file in question is a small 17kb (other excel
files also don't open). What's stoping the excel attachment from opening. I
have a new lap top computer with Vista, Microsoft version 2007.

You say your laptop is new. Did you order Office 2007 to be installed.
It's not included with the operating system.

gls858