Unable to open .docx documents in Word 2002

[Johnpm]

I cannot open word documents sent with .docx extendion in word 2002. I
checked my language setting and it is English. What is wrong?

 

[JoAnn Paules [MVP]]

Download the Compatibility Pack.
http://www.microsoft.com/downloads/...70-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en

 

[Jay Freedman]

I cannot open word documents sent with .docx extendion in word 2002. I
checked my language setting and it is English. What is wrong?

Have you installed the Compatibility Pack yet?
http://www.microsoft.com/downloads/...70-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en

--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.