Unable to open attachments

[Matt]

HI,

I have a user running Outlook 2000 SR1 and they are having
trouble opening attchments. They were sent 2 excel
spreadsheet which they were unable to open, the error they
received was 'can't open the attached file due to
restrictions in place on this computer'.

They have admin rights on the PC and there are no other
restrictions in place (that I can think of).

I opened the excel spreadsheets fine myself and they are
just simple forms, no macros or anything linking to them.

Does anyone have any ideas.

Thanks

Matt

 

[Roady [MVP]]

Can the open in when they save it first?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1

 

[Guest]

No, it doesn't allow them to save the attachments either.

-----Original Message-----
Can the open in when they save it first?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

HI,

I have a user running Outlook 2000 SR1 and they are having
trouble opening attchments. They were sent 2 excel
spreadsheet which they were unable to open, the error they
received was 'can't open the attached file due to
restrictions in place on this computer'.

They have admin rights on the PC and there are no other
restrictions in place (that I can think of).

I opened the excel spreadsheets fine myself and they are
just simple forms, no macros or anything linking to them.

Does anyone have any ideas.

Thanks

Matt

.

 

[Roady [MVP]]

To what location are they saving the file? Try saving it to the Desktop.
What error do they get?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

No, it doesn't allow them to save the attachments either.

-----Original Message-----
Can the open in when they save it first?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

HI,

I have a user running Outlook 2000 SR1 and they are having
trouble opening attchments. They were sent 2 excel
spreadsheet which they were unable to open, the error they
received was 'can't open the attached file due to
restrictions in place on this computer'.

They have admin rights on the PC and there are no other
restrictions in place (that I can think of).

I opened the excel spreadsheets fine myself and they are
just simple forms, no macros or anything linking to them.

Does anyone have any ideas.

Thanks

Matt

.