Unable to load driver

[Guest]

have an old hp deskjet 932c that worked great with Win 98 but when I uppgraded to XP pro it will not print both sides; allows me to set print quality but when it prints in only prints in one setting plus other things. P told me to down load most current drive and all would be good again. Well I couldn't download over a dial up so I went to compusa and had them put it on a CD. Now XP will not let me load it

When I go to control panel and open the E drive it shows it in a folder named Printer Drivers and the file is named 930-enu-xp.exe but when I uninstall my printer and re-locate it and then click on I have disk. I go to the e drive and the folder name is the same but now it shows the driver as *.inf and will not let me open it

What can I do to correct this and load the new driver?

 

[Haus]

Hello
Do not try to use the add hardware wizard, just put the CD in your Rom drive
and if it doesn't start by itself then double click My Computer then Double
Click the drive that it is in E or F drive

 

[Cari \(MS-MVP\)]

Copy the exe file from the CD to your PC. Then doubleclick on it.

Ensure you have unisntalled the printer correctly first.

http://www.coribright.com/Windows/Article One.htm

Cari
www.coribright.com