Unable to install (load drivers) for any new hardware

[Guest]

Recently tried to install new second harddrive to my machine.
Received an error in the Hardware update wizard,Pop-up says:Cannot Install
tihs Hardware.
There was a problem installing this hardware:
WDC WD1200JD-22HBC0 An error occurred during the installation of the device.
The specified service does not exist as an installed service.
Additionally after I attempted to connect my digital camera to my PC.
I received the same message (except the specified device was obviously
different).
Something is preventing windows form correctly installing/loading any new
device drivers.
I figure I could re-install windows to correct the problem, but I really
don't want to go through that hassle.
I've tried all the obvious things checking for a virus, updating windows,
updating my motherboard chipset.

Both the harddrive and the digital camera show up in device manager with a
yellow exclamation mark over them.

Anyone know what is preventing me from loading drivers for ANY new hardware

 

[Squire]

If your new harddrive is connected to the same ribbon as the 1st one, be
sure the jumper is set to slave.
Also be sure the 1st drive is set to master.

Then boot into your BIOS and see if it recognizes the new drive.

This must be done for Windows to see the new drive.

 

[Guest]

still no luck. huh?

i would load the motherboard drivers on the new hard drive.

 

[Guest]

:

Recently tried to install new second harddrive to my machine.
Received an error in the Hardware update wizard,Pop-up says:Cannot Install
tihs Hardware.
There was a problem installing this hardware:
WDC WD1200JD-22HBC0 An error occurred during the installation of the device.

"The specified service does not exist as an installed service."

Possibly, "Logical Disk Manager Service" is "disabled"?

 

[Guest]

Could be... how do I check?

 

[Guest]

Start>Control Panel>Administrative Tools>Services
Scroll down the Services shown, to Logical Disk Manager. Under Status, it
will list "Started" if on.
Startup column will be Manual, or Automatic.
To start the service and keep it on:
Double-click the service's name, click Start button (on that Properties
page), then change the startup type to Auto using the drop-down arrow above
that.

 

[Guest]

I really thought this would fix the problem. But, it didn't work. Any other
ideas out there.
Today I tried a USB memory stick. I got the same error. Something is
keeping any type of logical disk from installing. Previously installed items
work fine - like my HD. But nothing new can be aded.

 

[R. McCarty]

Double check that the service "Logical Disk Manager Admin Service" is
set to Manual. Also, check your System Event Log - any problems should
be logged there on hardware enumeration.

 

[Guest]

All good suggestions. My Logical Disk Manager Admin Service is set to
Manual. The System Event Log does not show any errors in hardware
enumeration.

Help! I'm ready to reformat my drive. AUGH!

 

[R. McCarty]

Reformatting the drive might be too extreme a measure to take. It's
either a service dependency or a Registry error of some type. Have
you logged into an alternate account (Administrator) and attempted
the device enumeration there. Kind of a remote possibility, but it may
be a profile specific issue. Also would be helpful to see the Service
map (Export to Text) and see how the system services are setup. I'm
assuming you've checked the Disk service dependency group (Plug
and Play and Remote Procedure Call). If you've reached your limit
on troubleshooting - I'd do a Repair install instead of a format/fresh.

 

[Guest]

I'll try logging into another admin account. Never thought of that.

I'll also try the service map as you suggest.

(I did check the dependent services - everything looked OK to me)

How do I do a repair install? I know how to boot off of my WinXP disk to
the repair console. I just end up at a dos prompt right? After that how do
I execute the repair install?

 

[R. McCarty]

Boot to the XP CD-ROM, do not take the "R" for Recovery
console. As the installation proceeds it will eventually scan the
drive and report an existing install. At this point it will ask if you
would like to do a Repair installation using another "R". Done
correctly, it will repair XP ( Loosing Service Packs/updates)
while preserving Applications, User data and configuration. If
you have Imaging capability, I'd take a System Partition image
before starting the Repair install. See the following for help on
a Repair install:
http://www.michaelstevenstech.com/XPrepairinstall.htm