Unable to get updates

[Barry]

I have just installed a router so I can run 2 computers
on the same internet connection, but I cannot get onto
windows update. Can anyone help.
Many thanks
Barry

 

[M. Rajesh]

Hi,

How are you trying to access windows update.

are u using the link available in help and support.

try to access the site http://v5.windowsupdate.microsoft.com

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

From either computer? Any error messages, can you get to any other sites?