Unable to get IP address from router

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G

Guest

I'm having trouble getting my XP system going again after a disk crash. I'm
on a hardwired home LAN. "Original" XP is running but I can't connect to my
network-- I get an IP address of 169.254.x.x so I must not be able to connect
to my router to get the usual IP address. I've checked the activity lights
on the network card and they're ok. I've looked many places and tried many
things based on what I've learned from other posts on this newsgroup and I
still haven't figured it out.

ipconfig /all gives:

Windows IP Configuration
Host Name . . . . . . . . . . . . : livroom
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : HP EN1207D-TX PCI 10/100 Fast Ethernet
Adapter
Physical Address. . . . . . . . . : 00-10-B5-8A-6E-48
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.213.138
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

from services.msc:

Computer Browser is "started"
ICP/IP NetBIOS Helper is "started"

Event Viewer gives a warning and four errors:

DHCP Warning is: Your computer has automatically configured the IP address
for the Network Card with network address 0010B58A6E48. The IP address being
used is 169.254.213.138.

W32Time Error is: Time Provider NtpClient: An error occurred during DNS
lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will
try the DNS lookup again in 15 minutes. The error was: A socket operation was
attempted to an unreachable host. (0x80072751)

I thought that maybe the Winsock registry entries were corrupt so I followed
the instructions in "How to determine and recover from Winsock2 corruption--
Article #811259". The first time I ran this, the Winsock test failed so I
went to the steps to fix it. Now the Winsock test passes but I still can't
make a network connection.

Here's the last part of the result of netdiag /test:winsock /v
Winsock test . . . . . . . . . . . : Passed
The number of protocols which have been reported : 2
Description: MSAFD Tcpip [TCP/IP]
Provider Version :2
Max message size : Stream Oriented
Description: MSAFD Tcpip [UDP/IP]
Provider Version :2
Max UDP size : 65507 bytes
The command completed successfully

I can use ipconfig to release all adapters but I get an error when I try to
renew all adapters-- "unable to contact your DHCP server"

I'm out of ideas!

neil
 
Hi neil,
Try this simple step. DO a power cycle. Switch of the computer,
router and cable/DSL modem. That is unplug them from the power supply. Wait
for 2 mins, then first switch on the cable modem and wait for another 2 mins.
THen switch in the router and wait for 2 mins. After that switch on the
laptop and check if you get an IP address.
Regs,
Vinay.S

neil said:
I'm having trouble getting my XP system going again after a disk crash. I'm
on a hardwired home LAN. "Original" XP is running but I can't connect to my
network-- I get an IP address of 169.254.x.x so I must not be able to connect
to my router to get the usual IP address. I've checked the activity lights
on the network card and they're ok. I've looked many places and tried many
things based on what I've learned from other posts on this newsgroup and I
still haven't figured it out.

ipconfig /all gives:

Windows IP Configuration
Host Name . . . . . . . . . . . . : livroom
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : HP EN1207D-TX PCI 10/100 Fast Ethernet
Adapter
Physical Address. . . . . . . . . : 00-10-B5-8A-6E-48
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.213.138
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

from services.msc:

Computer Browser is "started"
ICP/IP NetBIOS Helper is "started"

Event Viewer gives a warning and four errors:

DHCP Warning is: Your computer has automatically configured the IP address
for the Network Card with network address 0010B58A6E48. The IP address being
used is 169.254.213.138.

W32Time Error is: Time Provider NtpClient: An error occurred during DNS
lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will
try the DNS lookup again in 15 minutes. The error was: A socket operation was
attempted to an unreachable host. (0x80072751)

I thought that maybe the Winsock registry entries were corrupt so I followed
the instructions in "How to determine and recover from Winsock2 corruption--
Article #811259". The first time I ran this, the Winsock test failed so I
went to the steps to fix it. Now the Winsock test passes but I still can't
make a network connection.

Here's the last part of the result of netdiag /test:winsock /v
Winsock test . . . . . . . . . . . : Passed
The number of protocols which have been reported : 2
Description: MSAFD Tcpip [TCP/IP]
Provider Version :2
Max message size : Stream Oriented
Description: MSAFD Tcpip [UDP/IP]
Provider Version :2
Max UDP size : 65507 bytes
The command completed successfully

I can use ipconfig to release all adapters but I get an error when I try to
renew all adapters-- "unable to contact your DHCP server"

I'm out of ideas!

neil
Click to expand...
 
To resolve this issue, delete the corrupted registry keys, and then
reinstall of the TCP/IP protocol.

Step 1:
1) Delete the corrupted registry keys
2) Click Start, and then click Run.
3) In the Open box, type regedit, and then click OK.
4) In Registry Editor, locate the following keys, right-click each
key,and then click Delete:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2

When you are prompted to confirm the deletion, click Yes.

Restart the computer after you delete the Winsock keys

Step 2:
1) Install TCP/IP
2) Right-click the network connection, and then click Properties.
3) Click Install.
4) Click Protocol, and then click Add.
5) Click Have Disk.
6) Type C:\Windows\inf, and then click OK.
On the list of available protocols, click Internet Protocol
(TCP/IP), and then click OK.

Restart the computer.
Click to expand...


neil said:
I'm having trouble getting my XP system going again after a disk crash. I'm
on a hardwired home LAN. "Original" XP is running but I can't connect to my
network-- I get an IP address of 169.254.x.x so I must not be able to connect
to my router to get the usual IP address. I've checked the activity lights
on the network card and they're ok. I've looked many places and tried many
things based on what I've learned from other posts on this newsgroup and I
still haven't figured it out.

ipconfig /all gives:

Windows IP Configuration
Host Name . . . . . . . . . . . . : livroom
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : HP EN1207D-TX PCI 10/100 Fast Ethernet
Adapter
Physical Address. . . . . . . . . : 00-10-B5-8A-6E-48
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.213.138
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

from services.msc:

Computer Browser is "started"
ICP/IP NetBIOS Helper is "started"

Event Viewer gives a warning and four errors:

DHCP Warning is: Your computer has automatically configured the IP address
for the Network Card with network address 0010B58A6E48. The IP address being
used is 169.254.213.138.

W32Time Error is: Time Provider NtpClient: An error occurred during DNS
lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will
try the DNS lookup again in 15 minutes. The error was: A socket operation was
attempted to an unreachable host. (0x80072751)

I thought that maybe the Winsock registry entries were corrupt so I followed
the instructions in "How to determine and recover from Winsock2 corruption--
Article #811259". The first time I ran this, the Winsock test failed so I
went to the steps to fix it. Now the Winsock test passes but I still can't
make a network connection.

Here's the last part of the result of netdiag /test:winsock /v
Winsock test . . . . . . . . . . . : Passed
The number of protocols which have been reported : 2
Description: MSAFD Tcpip [TCP/IP]
Provider Version :2
Max message size : Stream Oriented
Description: MSAFD Tcpip [UDP/IP]
Provider Version :2
Max UDP size : 65507 bytes
The command completed successfully

I can use ipconfig to release all adapters but I get an error when I try to
renew all adapters-- "unable to contact your DHCP server"

I'm out of ideas!

neil
Click to expand...
 
To resolve this issue, delete the corrupted registry keys, and then
reinstall of the TCP/IP protocol.

Step 1:
1) Delete the corrupted registry keys
2) Click Start, and then click Run.
3) In the Open box, type regedit, and then click OK.
4) In Registry Editor, locate the following keys, right-click each
key,and then click Delete:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2

When you are prompted to confirm the deletion, click Yes.

Restart the computer after you delete the Winsock keys

Step 2:
1) Install TCP/IP
2) Right-click the network connection, and then click Properties.
3) Click Install.
4) Click Protocol, and then click Add.
5) Click Have Disk.
6) Type C:\Windows\inf, and then click OK.
On the list of available protocols, click Internet Protocol
(TCP/IP), and then click OK.

Restart the computer.
Click to expand...


neil said:
I'm having trouble getting my XP system going again after a disk crash. I'm
on a hardwired home LAN. "Original" XP is running but I can't connect to my
network-- I get an IP address of 169.254.x.x so I must not be able to connect
to my router to get the usual IP address. I've checked the activity lights
on the network card and they're ok. I've looked many places and tried many
things based on what I've learned from other posts on this newsgroup and I
still haven't figured it out.

ipconfig /all gives:

Windows IP Configuration
Host Name . . . . . . . . . . . . : livroom
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : HP EN1207D-TX PCI 10/100 Fast Ethernet
Adapter
Physical Address. . . . . . . . . : 00-10-B5-8A-6E-48
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.213.138
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

from services.msc:

Computer Browser is "started"
ICP/IP NetBIOS Helper is "started"

Event Viewer gives a warning and four errors:

DHCP Warning is: Your computer has automatically configured the IP address
for the Network Card with network address 0010B58A6E48. The IP address being
used is 169.254.213.138.

W32Time Error is: Time Provider NtpClient: An error occurred during DNS
lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will
try the DNS lookup again in 15 minutes. The error was: A socket operation was
attempted to an unreachable host. (0x80072751)

I thought that maybe the Winsock registry entries were corrupt so I followed
the instructions in "How to determine and recover from Winsock2 corruption--
Article #811259". The first time I ran this, the Winsock test failed so I
went to the steps to fix it. Now the Winsock test passes but I still can't
make a network connection.

Here's the last part of the result of netdiag /test:winsock /v
Winsock test . . . . . . . . . . . : Passed
The number of protocols which have been reported : 2
Description: MSAFD Tcpip [TCP/IP]
Provider Version :2
Max message size : Stream Oriented
Description: MSAFD Tcpip [UDP/IP]
Provider Version :2
Max UDP size : 65507 bytes
The command completed successfully

I can use ipconfig to release all adapters but I get an error when I try to
renew all adapters-- "unable to contact your DHCP server"

I'm out of ideas!

neil
Click to expand...
 

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