unable to forward .wav file

  • Thread starter Thread starter marykay908
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marykay908

This is a fairly new development... it will "almost" send...then I get a
time-out error. However... the receiver gets the file multiple times. When I
send the attachment via my webmail account, I have no problem. Therefore the
problem is with Vista Mail. Is there a fix for this?
 
marykay908 said:
This is a fairly new development... it will "almost" send...then I get a
time-out error. However... the receiver gets the file multiple times. When
I
send the attachment via my webmail account, I have no problem. Therefore
the
problem is with Vista Mail. Is there a fix for this?
Click to expand...

What is the size of the file on disc?
What are your settings at tools>accounts>select your
account>properties>advanced tab, are you set to break apart messages?
What 3rd party applications are set to scan mail, AV or anti spam etc?
 
If you mean what size is the .wav file...it doesn't make a difference. it
doesn't send any size .wav file. My account is NOT set to break apart
messages. I have Trend Micro PC-cillin to scan messages (which I've had since
day one of Vista). Thanks for any help you can offer!!
 
Your problem is most likely caused by your antivirus.
Trend Micro antivirus is among the top three troublemakers for Windows Mail.
First, go into its settings and disable any interaction with email, then try
Windows Mail again. If no improvement, do a trial uninstall.

Another option (instead of uninstalling Trend Micro) is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of
overly intrusive antivirus products: http://get.live.com/wlmail/overview

In any case you must disable any antivirus email scanning, for the reason
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
You're very welcome. Thanks for reporting back.
I trust that by "disabled" you mean disabling the interaction with emails.
All other antivirus functions should remain active.
 
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