unable to extract zip files in vista

G

Guest

hi I read the posts on zip file problems but my problem have some different
symptoms. Can someone assist?

I am running a new clean installtion of Vista Enterprise and office 2007
enterprise.
When trying to open or extract compressed or .zip files, the files inside
doesn't open. It shows the contents of the zip folder eg. I can see there is
forinstance 2 Word docs or a pdf file that is compressed. I can see the info
on the file eg. original size and compression ratio, but when i double click
the file, nothing happens. Using the "extract all" command on the folder
results in the message "this folder is empty"

It happens to any .zip file on disk or received on email. Also happens to
any type of file that is compressed - htm, pdf, doc

I ran the registry fix in one of the previous posts on the winhelp.com site
- same problem

thanks
 
N

Neil Harley

juds said:
hi I read the posts on zip file problems but my problem have some different
symptoms. Can someone assist?

I am running a new clean installtion of Vista Enterprise and office 2007
enterprise.
When trying to open or extract compressed or .zip files, the files inside
doesn't open. It shows the contents of the zip folder eg. I can see there is
forinstance 2 Word docs or a pdf file that is compressed. I can see the info
on the file eg. original size and compression ratio, but when i double click
the file, nothing happens. Using the "extract all" command on the folder
results in the message "this folder is empty"

It happens to any .zip file on disk or received on email. Also happens to
any type of file that is compressed - htm, pdf, doc

I ran the registry fix in one of the previous posts on the winhelp.com site
- same problem

thanks

Are the zips being blocked? Right click on one and select Properties. At
the bottom of the General tab you will see if it is blocked or not.

That said I don't know if that is the reason why you can't open them but
it sounds like a good place to start :)
 
R

Ramesh, MS-MVP

Interesting! Does right-clicking on the files (inside the zip folder), and choosing "Copy", and choosing "Paste" in the destination folder work?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


hi I read the posts on zip file problems but my problem have some different
symptoms. Can someone assist?

I am running a new clean installtion of Vista Enterprise and office 2007
enterprise.
When trying to open or extract compressed or .zip files, the files inside
doesn't open. It shows the contents of the zip folder eg. I can see there is
forinstance 2 Word docs or a pdf file that is compressed. I can see the info
on the file eg. original size and compression ratio, but when i double click
the file, nothing happens. Using the "extract all" command on the folder
results in the message "this folder is empty"

It happens to any .zip file on disk or received on email. Also happens to
any type of file that is compressed - htm, pdf, doc

I ran the registry fix in one of the previous posts on the winhelp.com site
- same problem

thanks
 
G

Guest

hi, doesn't paste anything either.
The event logs is clean. Also no security failures are logged pertaining to
the problem.
thanks
 
G

Guest

I am having the same problems suddenly - was there ever a resolution to this?

juds said:
hi, doesn't paste anything either.
The event logs is clean. Also no security failures are logged pertaining to
the problem.
thanks

Ramesh said:
Interesting! Does right-clicking on the files (inside the zip folder), and choosing "Copy", and choosing "Paste" in the destination folder work?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


hi I read the posts on zip file problems but my problem have some different
symptoms. Can someone assist?

I am running a new clean installtion of Vista Enterprise and office 2007
enterprise.
When trying to open or extract compressed or .zip files, the files inside
doesn't open. It shows the contents of the zip folder eg. I can see there is
forinstance 2 Word docs or a pdf file that is compressed. I can see the info
on the file eg. original size and compression ratio, but when i double click
the file, nothing happens. Using the "extract all" command on the folder
results in the message "this folder is empty"

It happens to any .zip file on disk or received on email. Also happens to
any type of file that is compressed - htm, pdf, doc

I ran the registry fix in one of the previous posts on the winhelp.com site
- same problem

thanks
 
G

Guest

no MS resultion unfortunately. I eventually resorted to installing the
freeware product 7-zip available from http://www.7-zip.org/

niemie said:
I am having the same problems suddenly - was there ever a resolution to this?

juds said:
hi, doesn't paste anything either.
The event logs is clean. Also no security failures are logged pertaining to
the problem.
thanks

Ramesh said:
Interesting! Does right-clicking on the files (inside the zip folder), and choosing "Copy", and choosing "Paste" in the destination folder work?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


hi I read the posts on zip file problems but my problem have some different
symptoms. Can someone assist?

I am running a new clean installtion of Vista Enterprise and office 2007
enterprise.
When trying to open or extract compressed or .zip files, the files inside
doesn't open. It shows the contents of the zip folder eg. I can see there is
forinstance 2 Word docs or a pdf file that is compressed. I can see the info
on the file eg. original size and compression ratio, but when i double click
the file, nothing happens. Using the "extract all" command on the folder
results in the message "this folder is empty"

It happens to any .zip file on disk or received on email. Also happens to
any type of file that is compressed - htm, pdf, doc

I ran the registry fix in one of the previous posts on the winhelp.com site
- same problem

thanks
 

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