Unable to change keyboard region

[Sla#s]

New PC - Win XP 2002SP2 (Pt No, X1059483)

I an unable to change the keyboard to the UK type.
I have reset it in Regional Settings (and in Advanced - non-Unicode
programs) but it will not change from the US keyboard. I looked in the BIOS
but could not see any settings there.
A Google and MS Knowledge Base search has not helped.
I compared the settings to another older XP machine that works OK and they
are identical.
I have tried two keyboards - One wired and one USB wireless. - Same result.

Any thoughts.
TIA
Slatts

 

[Jack]

Try the following: Control Panel, Regional and Language Settings, Languages,
Details...
In Installed Services, you should hopefully have an entry saying English
(United Kingdom). Select it (single click), then Add...
Make sure Input language says English (United Kingdom), click the Keyboard
layout/IME check box and choose United Kingdom, then OK.
You can then select the USA Keyboard in the Installed Services window and
Remove it.
You can't remove it without having added the UK keyboard.

 

[Sla#s]

Try the following: Control Panel, Regional and Language Settings,
Languages, Details...
In Installed Services, you should hopefully have an entry saying
English (United Kingdom). Select it (single click), then Add...
Make sure Input language says English (United Kingdom), click the
Keyboard layout/IME check box and choose United Kingdom, then OK.
You can then select the USA Keyboard in the Installed Services window
and Remove it.
You can't remove it without having added the UK keyboard.

Thank you - that did it but only after a second reboot - after the first
there was no alphabet part of the keyboard working!

Slatts