Unable to boot XP Pro


H

Homer Jay

I am having a problem getting XP Pro to install............ I format the HD,
the install runs through fine, and then I get a BSOD with an error telling
em remove any newly installed hard drives, or hard drive controllers. Check
your hard drive to make sure it is properly configured and terminated. Run
chkdsk/f to check for hard drive corruption, and then restart your computer.

The stop code is *** STOP: 0x0000007B (0xF8A80528, 0xC0000034, 0x00000000,
0x00000000)

I have tried different hard drives, different IDE cables, ran Memtest etc
and still cannot get past this screen. Any ideas what is left to try? I
don't have another PC with a floppy drive, so I can't get the HD
manufacturers drive utility, unless I can boot it off a USB key...........
at this point I am stuck, and getting fed up. Any help greatly appreciated.

Thanks.
 
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J

John John

You probably need to use the F6 method and supply SATA or controller
drivers on a floppy diskette. At the beginning of the setup routine you
need to press F6 when prompted and have the drivers on a diskette. If
you cannot or do not want to use a floppy then you will have to
incorporate (slipstream) the drivers to the installation CD or install
from a network share point.

John
 
H

Homer Jay

Would I still be able to run through the installation without providing
these SATA or controller drivers? This is what confuses me the most, that XP
installs fine, but then craps out after it reboots.

In the event that I can't get the drivers on a floppy, can I provide them
via USB key?

Its a Compaq that is a few years old now, no more than 3 or 4 though I
think. BIOS recognizes hard drive fine.
 
J

John John

Homer said:
Would I still be able to run through the installation without providing
these SATA or controller drivers? This is what confuses me the most, that XP
installs fine, but then craps out after it reboots.

Sometimes yes, it's not all that uncommon to have the text mode portion
of the setup to "appear" to go well without drivers and then have it
give an 0x7b error at the first reboot.

In the event that I can't get the drivers on a floppy, can I provide them
via USB key?

No, the drivers *must* be supplied on a floppy diskette, the setup
program *will not* accept the drivers from any other media source. You
can scrounge a floppy drive from another computer an temporarily attach
it to the motherboard or you might be able to use a USB floppy drive but
only a handful of USB drives are compatible with the F6 driver
installation method: http://support.microsoft.com/kb/916196 If you
cannot use a floppy disk then you will have to use another installation
method.

Its a Compaq that is a few years old now, no more than 3 or 4 though I
think. BIOS recognizes hard drive fine.

That doesn't mean that Windows will be able to install on it without
drivers. You have tried different drives and ruled out other possible
causes so that leave me to believe that this is a controller driver
issue. You can go to the Compaq/HP site and check the support section
for your particular Model number and see if anything is mentioned there
about SATA or Mass Storage Device drivers and Windows installation
issues. Or post the model number of the machine and someone here might
have knowledge of the particular machine.

John
 
A

Anna

Homer Jay said:
Would I still be able to run through the installation without providing
these SATA or controller drivers? This is what confuses me the most, that
XP installs fine, but then craps out after it reboots.

In the event that I can't get the drivers on a floppy, can I provide them
via USB key?

Its a Compaq that is a few years old now, no more than 3 or 4 though I
think. BIOS recognizes hard drive fine.


Homer Jay:
Before you go any further with this...

1. Is the HDD in question actually a SATA HDD and not a PATA HDD? In your
original query you said you've tried "different IDE cables". What *is* the
make & model of your HDD? Is there another HDD connected to the system?

2. Do you know the make & model of your motherboard?

3. When you say you "format the HD" and the "install runs through fine", are
you doing all this with the XP installation CD, i.e.,
partitioning/formatting the drive and going through the XP installation
process with the CD? If not, what exactly are you doing? Since this is a
Compaq machine are you using a Compaq recovery/restore CD to do all this or
are you using a "full" version of the XP Professional installation CD?

4. If you *are* able to install the XP OS onto that disk by going through
the setup process without incident, it certainly doesn't sound to me that
the problem you relate is being caused by a SATA controller driver. If that
*was* the problem you would have received an "unable to find a hard drive"
type of error message before you could even undertake the XP install.

5. If you have suspicions that the problem is with a defective HDD, you can
usually download the HDD diagnostic utility file from the manufacturer to
create a bootable CD with the diagnostic. Is this the same HDD that was
previously installed as the boot drive in that machine? If so, was it
working properly or were you experiencing problems with it? Do you have any
specific reason(s) to believe that you *may* be dealing with a defective
disk?

You really should provide a much clearer picture of your system. Since it's
an older machine had it been previously functioning OK? Why the new
installation of the XP OS? Is it because of a newer, larger HDD?
Anna
 
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H

Homer Jay

See inline reply below.......

Anna said:
Homer Jay:
Before you go any further with this...

1. Is the HDD in question actually a SATA HDD and not a PATA HDD? In your
original query you said you've tried "different IDE cables". What *is* the
make & model of your HDD? Is there another HDD connected to the system?

It's a Samsung S1604N HDD, its a PATA HDD. There was another HDD connected
(a Maxtor HDD) that I tried to use, but ran into the same issue with this
HDD.
2. Do you know the make & model of your motherboard?

Its an ASUS K8N8X-LA
3. When you say you "format the HD" and the "install runs through fine",
are you doing all this with the XP installation CD, i.e.,
partitioning/formatting the drive and going through the XP installation
process with the CD? If not, what exactly are you doing? Since this is a
Compaq machine are you using a Compaq recovery/restore CD to do all this
or are you using a "full" version of the XP Professional installation CD?

Using an XP Installation CD, full version of XP Pro CD.
4. If you *are* able to install the XP OS onto that disk by going through
the setup process without incident, it certainly doesn't sound to me that
the problem you relate is being caused by a SATA controller driver. If
that *was* the problem you would have received an "unable to find a hard
drive" type of error message before you could even undertake the XP
install.

Thats what I thought, I figured if it could not find the HDD then it would
not go through install (asking me to select keyboard layout, network
settings etc) so through the graphical part of installation.
5. If you have suspicions that the problem is with a defective HDD, you
can usually download the HDD diagnostic utility file from the manufacturer
to create a bootable CD with the diagnostic. Is this the same HDD that was
previously installed as the boot drive in that machine? If so, was it
working properly or were you experiencing problems with it? Do you have
any specific reason(s) to believe that you *may* be dealing with a
defective disk?

I don't have any specific reasons relating to it being a defective HDD, only
the stop code I get. I downloaded the HUTIL from Samsung and performed a low
level format on the drive, reinstalled XP and still got the same error. The
HUTIL finds no errors on the drive. Its the original HDD from the PC.
You really should provide a much clearer picture of your system. Since
it's an older machine had it been previously functioning OK? Why the new
installation of the XP OS? Is it because of a newer, larger HDD?

New installation of XP Pro is because XP Home was on the PC, and I need to
join a domain.
 
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P

Paul Randall

Homer Jay said:
I am having a problem getting XP Pro to install............ I format the
HD, the install runs through fine, and then I get a BSOD with an error
telling em remove any newly installed hard drives, or hard drive
controllers. Check your hard drive to make sure it is properly configured
and terminated. Run chkdsk/f to check for hard drive corruption, and then
restart your computer.

The stop code is *** STOP: 0x0000007B (0xF8A80528, 0xC0000034, 0x00000000,
0x00000000)

I have tried different hard drives, different IDE cables, ran Memtest etc
and still cannot get past this screen. Any ideas what is left to try? I
don't have another PC with a floppy drive, so I can't get the HD
manufacturers drive utility, unless I can boot it off a USB key...........
at this point I am stuck, and getting fed up. Any help greatly
appreciated.

Hi
Have you tried doing anything with the hard drive with a W98 DOS bootable
CD? Like format /sys the drive and then see if it boots from the hard
drive?

-Paul Randall
 

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