unable to boot in safemode.

C

Charles Drown

Can anyone shed any light onthe following?

I have a curious problem running W2000 Professional sp4.
The O/S seems to be running OK in normal mode, but when
I try and boot in 'safe mode' the machine "locks" after loading
Mup.sys** see below.
(I don't think Mup.sys is the problem because my Zip disc is
accessed a second or so after the "lock").

Why should the machine not boot in safe mode but still be "OK"
in normal mode??
I could sort of understand if it was the other way around.

I have checked for virus and other malware using several on and off machine
programs - all are clear. The hard disc has also been defragged.

Memory chips appear to be OK (1GB SDRAM)
(Intel PIII, 850MHz CPU)

ntbtlog.txt in normal boot gives the following:

Service Pack 4 7 1 2004 14:19:18.500
Loaded driver \WINNT\System32\ntoskrnl.exe
Loaded driver \WINNT\System32\hal.dll
Loaded driver \WINNT\System32\BOOTVID.DLL
Loaded driver ACPI.sys
Loaded driver \WINNT\System32\DRIVERS\WMILIB.SYS
Loaded driver pci.sys
Loaded driver isapnp.sys
Loaded driver pciide.sys
Loaded driver \WINNT\System32\DRIVERS\PCIIDEX.SYS
Loaded driver MountMgr.sys
Loaded driver ftdisk.sys
Loaded driver Diskperf.sys
Loaded driver dmload.sys
Loaded driver dmio.sys
Loaded driver PartMgr.sys
Loaded driver atapi.sys
Loaded driver disk.sys
Loaded driver \WINNT\System32\DRIVERS\CLASSPNP.SYS
Loaded driver KSecDD.sys
Loaded driver Ntfs.sys
Loaded driver NDIS.sys
Loaded driver viaagp1.sys
Loaded driver Mup.sys

[** Machine locks up some time after here in safe mode ]

Loaded driver \SystemRoot\System32\DRIVERS\ati2mtaa.sys
Loaded driver \SystemRoot\System32\DRIVERS\fdc.sys
Loaded driver \SystemRoot\System32\DRIVERS\serial.sys
Loaded driver \SystemRoot\System32\DRIVERS\serenum.sys
Loaded driver \SystemRoot\System32\DRIVERS\parport.sys
Loaded driver \SystemRoot\System32\DRIVERS\i8042prt.sys
Loaded driver \SystemRoot\System32\DRIVERS\mouclass.sys
Loaded driver \SystemRoot\System32\DRIVERS\kbdclass.sys
Loaded driver \SystemRoot\System32\DRIVERS\PxHelp20.sys
Loaded driver \SystemRoot\System32\Drivers\Cdr4_2K.SYS
Loaded driver \SystemRoot\System32\DRIVERS\cdrom.sys
Loaded driver \SystemRoot\System32\Drivers\Cdralw2k.SYS
Loaded driver \SystemRoot\System32\DRIVERS\uhcd.sys
Loaded driver \SystemRoot\System32\DRIVERS\RTL8139.SYS
Loaded driver \SystemRoot\system32\drivers\sbpci.sys
Loaded driver \SystemRoot\System32\DRIVERS\audstub.sys
Loaded driver \SystemRoot\System32\DRIVERS\rasl2tp.sys
Loaded driver \SystemRoot\System32\DRIVERS\ndistapi.sys
Loaded driver \SystemRoot\System32\DRIVERS\ndiswan.sys
Loaded driver \SystemRoot\System32\DRIVERS\raspptp.sys
Loaded driver \SystemRoot\System32\DRIVERS\ptilink.sys
Loaded driver \SystemRoot\System32\DRIVERS\raspti.sys
Loaded driver \SystemRoot\System32\DRIVERS\parallel.sys
Loaded driver \SystemRoot\System32\DRIVERS\swenum.sys
Loaded driver \SystemRoot\System32\DRIVERS\update.sys
Loaded driver \SystemRoot\System32\DRIVERS\flpydisk.sys
Loaded driver \SystemRoot\System32\DRIVERS\usbhub.sys
Loaded driver \SystemRoot\System32\DRIVERS\gameenum.sys
Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS
Loaded driver \SystemRoot\System32\Drivers\EFS.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Loaded driver \SystemRoot\System32\DRIVERS\usbscan.sys
Loaded driver \SystemRoot\System32\DRIVERS\USBSTOR.SYS
Did not load driver \SystemRoot\System32\Drivers\lbrtfdc.SYS
Did not load driver \SystemRoot\System32\Drivers\Sfloppy.SYS
Did not load driver \SystemRoot\System32\Drivers\Changer.SYS
Did not load driver \SystemRoot\System32\Drivers\Cdaudio.SYS
Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.SYS
Loaded driver \SystemRoot\System32\Drivers\Null.SYS
Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
Did not load driver \SystemRoot\System32\Drivers\sglfb.SYS
Did not load driver \SystemRoot\System32\Drivers\tga.SYS
Loaded driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\System32\Drivers\mnmdd.SYS
Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
Loaded driver \SystemRoot\System32\DRIVERS\rasacd.sys
Loaded driver \SystemRoot\System32\DRIVERS\msgpc.sys
Loaded driver \SystemRoot\System32\DRIVERS\tcpip.sys
Loaded driver \SystemRoot\System32\DRIVERS\wanarp.sys
Loaded driver \SystemRoot\System32\DRIVERS\netbt.sys
Loaded driver \SystemRoot\System32\vsdatant.sys
Loaded driver \SystemRoot\System32\DRIVERS\netbios.sys
Did not load driver \SystemRoot\System32\Drivers\PCIDump.SYS
Did not load driver \SystemRoot\System32\DRIVERS\redbook.sys
Loaded driver \SystemRoot\System32\DRIVERS\rdbss.sys
Loaded driver \SystemRoot\System32\DRIVERS\mrxsmb.sys
Loaded driver \SystemRoot\System32\Drivers\BANTExt.sys
Loaded driver \SystemRoot\System32\DRIVERS\nbf.sys
Loaded driver \SystemRoot\System32\drivers\afd.sys
Loaded driver \SystemRoot\System32\Drivers\ParVdm.SYS
Loaded driver \SystemRoot\System32\Drivers\SENTINEL.SYS
Loaded driver \??\C:\PROGRA~1\Grisoft\AVG6\avgcore.sys
Loaded driver \??\C:\PROGRA~1\Grisoft\AVG6\avgfsh.sys
Loaded driver \SystemRoot\system32\drivers\wdmaud.sys
Loaded driver \SystemRoot\system32\drivers\sysaudio.sys
Loaded driver \SystemRoot\System32\Drivers\Fastfat.SYS
Loaded driver \SystemRoot\System32\Drivers\Cdfs.SYS
Loaded driver \SystemRoot\system32\drivers\swmidi.sys
Loaded driver \SystemRoot\system32\drivers\DMusic.sys
Loaded driver \SystemRoot\System32\Drivers\Fips.SYS
Loaded driver \SystemRoot\system32\drivers\kmixer.sys
Did not load driver \SystemRoot\System32\DRIVERS\rdbss.sys
Did not load driver \SystemRoot\System32\DRIVERS\mrxsmb.sys
Loaded driver \SystemRoot\System32\DRIVERS\srv.sys
Loaded driver \??\C:\WINNT\System32\PfModNT.sys
Loaded driver \SystemRoot\System32\Drivers\PPortpar.SYS
Loaded driver \??\C:\WINNT\system32\drivers\symlcbrd.sys
Loaded driver \??\C:\Program Files\Symantec\SYMEVENT.SYS
Loaded driver \SystemRoot\System32\DRIVERS\ipsec.sys
Loaded driver \??\C:\WINNT\system32\Drivers\NPDRIVER.SYS
Loaded driver \SystemRoot\system32\drivers\kmixer.sys
Loaded driver \SystemRoot\system32\drivers\kmixer.sys

I am also not able to run scandisk on bootup (normal mode).
This may or may not be connected to the problem.

Any ideas ?

Thanks

Charles Drown
 
S

SF

Did you install SP4 then have problems? If so, are you
running DFS client during windows normal boot? If yes,
there is an issue with this happening when the client is
turned off, which it probably is during safe mode.

See the link below, it may help you:

http://support.microsoft.com/default.aspx?scid=kb;en-
us;824288&Product=win2000

Stop 0x1E Error in Mup.sys After You Apply Windows 2000 SP4
-----Original Message-----
Can anyone shed any light onthe following?

I have a curious problem running W2000 Professional sp4.
The O/S seems to be running OK in normal mode, but when
I try and boot in 'safe mode' the machine "locks" after loading
Mup.sys** see below.
(I don't think Mup.sys is the problem because my Zip disc is
accessed a second or so after the "lock").

Why should the machine not boot in safe mode but still be "OK"
in normal mode??
I could sort of understand if it was the other way around.

I have checked for virus and other malware using several on and off machine
programs - all are clear. The hard disc has also been defragged.

Memory chips appear to be OK (1GB SDRAM)
(Intel PIII, 850MHz CPU)

ntbtlog.txt in normal boot gives the following:

Service Pack 4 7 1 2004 14:19:18.500
Loaded driver \WINNT\System32\ntoskrnl.exe
Loaded driver \WINNT\System32\hal.dll
Loaded driver \WINNT\System32\BOOTVID.DLL
Loaded driver ACPI.sys
Loaded driver \WINNT\System32\DRIVERS\WMILIB.SYS
Loaded driver pci.sys
Loaded driver isapnp.sys
Loaded driver pciide.sys
Loaded driver \WINNT\System32\DRIVERS\PCIIDEX.SYS
Loaded driver MountMgr.sys
Loaded driver ftdisk.sys
Loaded driver Diskperf.sys
Loaded driver dmload.sys
Loaded driver dmio.sys
Loaded driver PartMgr.sys
Loaded driver atapi.sys
Loaded driver disk.sys
Loaded driver \WINNT\System32\DRIVERS\CLASSPNP.SYS
Loaded driver KSecDD.sys
Loaded driver Ntfs.sys
Loaded driver NDIS.sys
Loaded driver viaagp1.sys
Loaded driver Mup.sys

[** Machine locks up some time after here in safe mode ]

Loaded driver \SystemRoot\System32\DRIVERS\ati2mtaa.sys
Loaded driver \SystemRoot\System32\DRIVERS\fdc.sys
Loaded driver \SystemRoot\System32\DRIVERS\serial.sys
Loaded driver \SystemRoot\System32\DRIVERS\serenum.sys
Loaded driver \SystemRoot\System32\DRIVERS\parport.sys
Loaded driver \SystemRoot\System32\DRIVERS\i8042prt.sys
Loaded driver \SystemRoot\System32\DRIVERS\mouclass.sys
Loaded driver \SystemRoot\System32\DRIVERS\kbdclass.sys
Loaded driver \SystemRoot\System32\DRIVERS\PxHelp20.sys
Loaded driver \SystemRoot\System32\Drivers\Cdr4_2K.SYS
Loaded driver \SystemRoot\System32\DRIVERS\cdrom.sys
Loaded driver \SystemRoot\System32\Drivers\Cdralw2k.SYS
Loaded driver \SystemRoot\System32\DRIVERS\uhcd.sys
Loaded driver \SystemRoot\System32\DRIVERS\RTL8139.SYS
Loaded driver \SystemRoot\system32\drivers\sbpci.sys
Loaded driver \SystemRoot\System32\DRIVERS\audstub.sys
Loaded driver \SystemRoot\System32\DRIVERS\rasl2tp.sys
Loaded driver \SystemRoot\System32\DRIVERS\ndistapi.sys
Loaded driver \SystemRoot\System32\DRIVERS\ndiswan.sys
Loaded driver \SystemRoot\System32\DRIVERS\raspptp.sys
Loaded driver \SystemRoot\System32\DRIVERS\ptilink.sys
Loaded driver \SystemRoot\System32\DRIVERS\raspti.sys
Loaded driver \SystemRoot\System32\DRIVERS\parallel.sys
Loaded driver \SystemRoot\System32\DRIVERS\swenum.sys
Loaded driver \SystemRoot\System32\DRIVERS\update.sys
Loaded driver \SystemRoot\System32\DRIVERS\flpydisk.sys
Loaded driver \SystemRoot\System32\DRIVERS\usbhub.sys
Loaded driver \SystemRoot\System32\DRIVERS\gameenum.sys
Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS
Loaded driver \SystemRoot\System32\Drivers\EFS.SYS
Did not load driver \SystemRoot\System32 \Drivers\NDProxy.SYS
Loaded driver \SystemRoot\System32\DRIVERS\usbscan.sys
Loaded driver \SystemRoot\System32\DRIVERS\USBSTOR.SYS
Did not load driver \SystemRoot\System32 \Drivers\lbrtfdc.SYS
Did not load driver \SystemRoot\System32 \Drivers\Sfloppy.SYS
Did not load driver \SystemRoot\System32 \Drivers\Changer.SYS
Did not load driver \SystemRoot\System32 \Drivers\Cdaudio.SYS
Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.SYS
Loaded driver \SystemRoot\System32\Drivers\Null.SYS
Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
Did not load driver \SystemRoot\System32\Drivers\sglfb.SYS
Did not load driver \SystemRoot\System32\Drivers\tga.SYS
Loaded driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\System32\Drivers\mnmdd.SYS
Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
Loaded driver \SystemRoot\System32\DRIVERS\rasacd.sys
Loaded driver \SystemRoot\System32\DRIVERS\msgpc.sys
Loaded driver \SystemRoot\System32\DRIVERS\tcpip.sys
Loaded driver \SystemRoot\System32\DRIVERS\wanarp.sys
Loaded driver \SystemRoot\System32\DRIVERS\netbt.sys
Loaded driver \SystemRoot\System32\vsdatant.sys
Loaded driver \SystemRoot\System32\DRIVERS\netbios.sys
Did not load driver \SystemRoot\System32 \Drivers\PCIDump.SYS
Did not load driver \SystemRoot\System32 \DRIVERS\redbook.sys
Loaded driver \SystemRoot\System32\DRIVERS\rdbss.sys
Loaded driver \SystemRoot\System32\DRIVERS\mrxsmb.sys
Loaded driver \SystemRoot\System32\Drivers\BANTExt.sys
Loaded driver \SystemRoot\System32\DRIVERS\nbf.sys
Loaded driver \SystemRoot\System32\drivers\afd.sys
Loaded driver \SystemRoot\System32\Drivers\ParVdm.SYS
Loaded driver \SystemRoot\System32\Drivers\SENTINEL.SYS
Loaded driver \??\C:\PROGRA~1\Grisoft\AVG6\avgcore.sys
Loaded driver \??\C:\PROGRA~1\Grisoft\AVG6\avgfsh.sys
Loaded driver \SystemRoot\system32\drivers\wdmaud.sys
Loaded driver \SystemRoot\system32\drivers\sysaudio.sys
Loaded driver \SystemRoot\System32\Drivers\Fastfat.SYS
Loaded driver \SystemRoot\System32\Drivers\Cdfs.SYS
Loaded driver \SystemRoot\system32\drivers\swmidi.sys
Loaded driver \SystemRoot\system32\drivers\DMusic.sys
Loaded driver \SystemRoot\System32\Drivers\Fips.SYS
Loaded driver \SystemRoot\system32\drivers\kmixer.sys
Did not load driver \SystemRoot\System32\DRIVERS\rdbss.sys
Did not load driver \SystemRoot\System32 \DRIVERS\mrxsmb.sys
Loaded driver \SystemRoot\System32\DRIVERS\srv.sys
Loaded driver \??\C:\WINNT\System32\PfModNT.sys
Loaded driver \SystemRoot\System32\Drivers\PPortpar.SYS
Loaded driver \??\C:\WINNT\system32\drivers\symlcbrd.sys
Loaded driver \??\C:\Program Files\Symantec\SYMEVENT.SYS
Loaded driver \SystemRoot\System32\DRIVERS\ipsec.sys
Loaded driver \??\C:\WINNT\system32\Drivers\NPDRIVER.SYS
Loaded driver \SystemRoot\system32\drivers\kmixer.sys
Loaded driver \SystemRoot\system32\drivers\kmixer.sys

I am also not able to run scandisk on bootup (normal mode).
This may or may not be connected to the problem.

Any ideas ?

Thanks

Charles Drown



.
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