unable to access Yahoo website

[Guest]

I use Windowx XP and have all the critical updates. Now when I go to
www.yahoo.com I get the message: Internet Explorer has encountered a problem
and needs to close. I did not have the problem until last week after I
downloaded SP2 and the other updates. I have already unistalled sp2 and
reinstalled it and then found more updates and installed those. Any ideas on
why I cannot access Yahoo.

 

[Jon Kennedy]

When that error message comes up, click the blue link by "To see what this
error report contains - click here". Need to know the App name and Mod name.

Or go to this article - Description and Availability of Internet Explorer
Error Reporting Tool
http://support.microsoft.com/default.aspx?scid=kb;[LN];Q276550 - scroll down
for how to disable the Error Reporting Tool, and then let Windows capture
the error the next time. There will then be an error box with a Details
button. Need to know the XXXX caused a YYYY in module ZZZZ part. You can
leave out the stack dump numbers. Also need to know the version of Windows
the user is running.

More info here: http://inetexplorer.mvps.org/answers_8.htm#ert

Repost back to this thread.

 

[Guest]

I had already done this but didn't know if it was needed. Here's what I have:

AppName: iexplore.exe
ModName: wininet.dll

Using Windows XP Version 6.0.2900.2180.xpsp_sp2_rtm.040803-2158

When that error message comes up, click the blue link by "To see what this
error report contains - click here". Need to know the App name and Mod name.

Or go to this article - Description and Availability of Internet Explorer
Error Reporting Tool
http://support.microsoft.com/default.aspx?scid=kb;[LN];Q276550 - scroll down
for how to disable the Error Reporting Tool, and then let Windows capture
the error the next time. There will then be an error box with a Details
button. Need to know the XXXX caused a YYYY in module ZZZZ part. You can
leave out the stack dump numbers. Also need to know the version of Windows
the user is running.

More info here: http://inetexplorer.mvps.org/answers_8.htm#ert

Repost back to this thread.

--

Jon R. Kennedy
Charlotte, NC, USA
(e-mail address removed)

I use Windowx XP and have all the critical updates. Now when I go to
www.yahoo.com I get the message: Internet Explorer has encountered a
problem
and needs to close. I did not have the problem until last week after I
downloaded SP2 and the other updates. I have already unistalled sp2 and
reinstalled it and then found more updates and installed those. Any ideas
on
why I cannot access Yahoo.

 

[KrazE]

Try these
http://support.microsoft.com/?kbid=160158
http://support.microsoft.com/?kbid=243713

I had already done this but didn't know if it was needed. Here's what I
have:

AppName: iexplore.exe
ModName: wininet.dll

Using Windows XP Version 6.0.2900.2180.xpsp_sp2_rtm.040803-2158

When that error message comes up, click the blue link by "To see what
this
error report contains - click here". Need to know the App name and Mod
name.

Or go to this article - Description and Availability of Internet Explorer
Error Reporting Tool
http://support.microsoft.com/default.aspx?scid=kb;[LN];Q276550 - scroll
down
for how to disable the Error Reporting Tool, and then let Windows capture
the error the next time. There will then be an error box with a Details
button. Need to know the XXXX caused a YYYY in module ZZZZ part. You
can
leave out the stack dump numbers. Also need to know the version of
Windows
the user is running.

More info here: http://inetexplorer.mvps.org/answers_8.htm#ert

Repost back to this thread.

--

Jon R. Kennedy
Charlotte, NC, USA
(e-mail address removed)

I use Windowx XP and have all the critical updates. Now when I go to
www.yahoo.com I get the message: Internet Explorer has encountered a
problem
and needs to close. I did not have the problem until last week after I
downloaded SP2 and the other updates. I have already unistalled sp2 and
reinstalled it and then found more updates and installed those. Any
ideas
on
why I cannot access Yahoo.

 

[Guest]

Hi,
I hav come across these problems. One thing that worked for me is
Unchecking " Enable Third Party Browser" . This is found in: Open internet
explorer-->Click on Tools-->Internet Options-->Advanced-->Uncheck "Enable
Third Party Browser" and restart the computer.
It worked for me, hope it works for u too.
Bye
Senthil Kumar S

Try these
http://support.microsoft.com/?kbid=160158
http://support.microsoft.com/?kbid=243713

I had already done this but didn't know if it was needed. Here's what I
have:

AppName: iexplore.exe
ModName: wininet.dll

Using Windows XP Version 6.0.2900.2180.xpsp_sp2_rtm.040803-2158

When that error message comes up, click the blue link by "To see what
this
error report contains - click here". Need to know the App name and Mod
name.

Or go to this article - Description and Availability of Internet Explorer
Error Reporting Tool
http://support.microsoft.com/default.aspx?scid=kb;[LN];Q276550 - scroll
down
for how to disable the Error Reporting Tool, and then let Windows capture
the error the next time. There will then be an error box with a Details
button. Need to know the XXXX caused a YYYY in module ZZZZ part. You
can
leave out the stack dump numbers. Also need to know the version of
Windows
the user is running.

More info here: http://inetexplorer.mvps.org/answers_8.htm#ert

Repost back to this thread.

--

Jon R. Kennedy
Charlotte, NC, USA
(e-mail address removed)

I use Windowx XP and have all the critical updates. Now when I go to
www.yahoo.com I get the message: Internet Explorer has encountered a
problem
and needs to close. I did not have the problem until last week after I
downloaded SP2 and the other updates. I have already unistalled sp2 and
reinstalled it and then found more updates and installed those. Any
ideas
on
why I cannot access Yahoo.

 

[Jon Kennedy]

That error is almost always causes by the History and/or the Temporary
Internet Files folders being too large or corrupted. See this site for how
to totally clear both:
http://www.mvps.org/winhelp2002/delcache.htm

--

Jon R. Kennedy
Charlotte, NC, USA
(e-mail address removed)

I had already done this but didn't know if it was needed. Here's what I
have:

AppName: iexplore.exe
ModName: wininet.dll

Using Windows XP Version 6.0.2900.2180.xpsp_sp2_rtm.040803-2158

When that error message comes up, click the blue link by "To see what
this
error report contains - click here". Need to know the App name and Mod
name.

Or go to this article - Description and Availability of Internet Explorer
Error Reporting Tool
http://support.microsoft.com/default.aspx?scid=kb;[LN];Q276550 - scroll
down
for how to disable the Error Reporting Tool, and then let Windows capture
the error the next time. There will then be an error box with a Details
button. Need to know the XXXX caused a YYYY in module ZZZZ part. You
can
leave out the stack dump numbers. Also need to know the version of
Windows
the user is running.

More info here: http://inetexplorer.mvps.org/answers_8.htm#ert

Repost back to this thread.

--

Jon R. Kennedy
Charlotte, NC, USA
(e-mail address removed)

I use Windowx XP and have all the critical updates. Now when I go to
www.yahoo.com I get the message: Internet Explorer has encountered a
problem
and needs to close. I did not have the problem until last week after I
downloaded SP2 and the other updates. I have already unistalled sp2 and
reinstalled it and then found more updates and installed those. Any
ideas
on
why I cannot access Yahoo.