Unable to access network resources after establishing VPN connecti

[Guest]

Hello,

I am new to RAS server and I am trying to allow people to VPN to the network
via PPTP over their high-speed connection. Now, I can connect just fine,
however no one can access the network drives or other servers, so its like
they connect but can't get any resources. They are getting an internal IP,
but not a DNS server, so I hard coded the DNS server into the connection
properties b ut that still does not allow anyone to get network resources.
What could I be missing on this that is keeping people from getting the
resources while they are connected?

Thanks!
Michael

 

[Robert L [MS-MVP]]

quoted from http://www.ChicagoTech.net
Unable to browse through PPTP/VPN connection
Symptoms: 1. If the WINS server is on the same computer as the PPTP/VPN
server, and you attempt to connect to a computer using a PPTP/VPN client,
you may experience following problem: 1) The NetBIOS name of the computer to
which you are attempting to connect is not resolved. 2) You may receive an
error message similar to the following error message: "System error 53 has
occurred. The network path was not found" when using net view or opening
Network Knighthood.
2. If the WINS server is not on the same computer as the PPTP server and you
attempt to connect to a computer using a PPTP client, you may be able to
connect to computers on your local area network (LAN), but you may be unable
to connect to network shares or resources on the PPTP server.
Resolutions: Inability to browse often means the client can't resolve
NetBIOS names.
1. If this is a workgroup network, enable NetBIOS over TCP/IP on the server
and clients.
2. If this is domain network and the WINS server is on the same computer as
the PPTP/VPN server, move the WINS server to a different computer.
3. Add the NetBEUI protocol for your PPTP tunnel instead of, or in addition
to, TCP/IP.
4. By default, most routers and firewalls prevent the transmission of
NetBIOS names unless you enable UDP ports 137 and 138 and TCP port 139. Try
to enable UDP ports 137 and 138 and TCP port 139 across all routers and
firewalls between the PPTP/VPN client and PPTP/VPN server.
5. Make sure the client has correct DNS, WINS and Master Browser settings.
6. Make sure the default gateway points to the remote network rather than to
the ISP.
7. Some ISP might block ports required for NetBIOS name broadcasts.
8. If WINS address is not distributed upon connection to VPN, LMHOSTS should
be configured to enable Domain to be located.
9. If you try these techniques and the client still can't browse, try to use
UNC to connect to the remote resources by ip, for example, use the net use
h: \\serverip\sharename command.

--
For more and other information, go to http://www.ChicagoTech.net

Don't send e-mail or reply to me except you need consulting services.
Posting on MS newsgroup will benefit all readers and you may get more help.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN, Anti-Virus, Tips & Troubleshooting on
http://www.ChicagoTech.net
VPN Solutions, http://www.chicagotech.net/vpnsolutions.htm
VPN Process and Error Analysis, http://www.chicagotech.net/VPN process.htm
VPN Troubleshooting, http://www.chicagotech.net/vpn.htm
This posting is provided "AS IS" with no warranties.

 

[Guest]

Robert,

Thanks for the good information! I was also noticing that when I check my ip
config that my ip address is the same as the default gateway. I would think
this is not correct, but is it?

 

[Bill Grant]

That is correct. The default gateway for a remote client is the
"received" IP address. All this really means is that everything goes out
over the connection by default. This can be changed if required. See KB
254231 .