G
Guest
I am working on a friends computer. He has windows 98 and then upgraded to
windows XP with SP2 installed. He had a 2100U Umax scanner and a FujiFilm
A303 camera installed on windows 98 which worked fine until the upgrade.
Since that time neither the scanner nor the camera is recognized by the
computer. I feel it has to do with windows XP with SP2 upgrade needing
updated drivers. My question is: I would like to be able to completely remove
the old software now that XP has been installed. Would I follow the software
removal instructions from windows 98? The companies website does not give any
software removal instructions for windows XP. I emailed their tech support
and told them what I needed but they only sent the removal instruction for
windows 98. If the software removal instructions would be different in XP, I
would appreciate any help in how to completely remove it. tia
windows XP with SP2 installed. He had a 2100U Umax scanner and a FujiFilm
A303 camera installed on windows 98 which worked fine until the upgrade.
Since that time neither the scanner nor the camera is recognized by the
computer. I feel it has to do with windows XP with SP2 upgrade needing
updated drivers. My question is: I would like to be able to completely remove
the old software now that XP has been installed. Would I follow the software
removal instructions from windows 98? The companies website does not give any
software removal instructions for windows XP. I emailed their tech support
and told them what I needed but they only sent the removal instruction for
windows 98. If the software removal instructions would be different in XP, I
would appreciate any help in how to completely remove it. tia