UBISOFT games

D

Dave

I can not run URU or Prince of Persia on any of my
machines. Their support says its a WinXP Pro issue that
they apparently can not resolve. Their games check
msinfo32 to check for drives. None of my CD-Rom drives
show there so I get drive no found errors. Drives show in
BIOs, all show in Explorer, and all show in System
control panal. Anyone know how to get msinfo32 to see
them?
 
W

We Live For The One We Die For The One

I hope you tried it in Win95 Compatability mode right ?

Turn off visual themes and run it in 256 colour ect.

Also get a patch if their is one.
 
Y

Yves Leclerc

They are Win XP compatible games. URU is the latest Myst! series game.
Prince of Persia: Sands of Time is very new and very demanding on the video
cards.

Y.
 
Y

Yves Leclerc

I'm running URU on my WinXP Pro, without any problems. I would check for
firmware updates for you CD-Rom drives, if they exist.

Y.
 
A

Annika J

I have trouble with URu it shuts down and i get a blue screen saying
something about some new programs installed on my machine. I have the demo.
 
J

Jimmy S.

Hi Annika,

If the blue screen indicates a file name that begins with ati, or nv (nVidia)
the most likely solution would be to install the latest drivers as follows:

Updating video card drivers can solve most gaming issues. Here's some
rules of thumb though to always keep in mind. Shut DL accelerators, fire-
walls and antivirus programs off while downloading or installing drivers and
updates. Also check the game's website (or Fileplanet.com) for patches.

Before you update your drivers, I recommend that you install DirectX 9.0b:
http://download.microsoft.com/downl...-4c98-baf3-0c67e7f3751f/dx90update_redist.exe

Here are the steps I recommend you use to update your driver:

1. To identify the make and model of your card, right click your
Desktop, choose Properties / Settings / Advanced / Adapter.

2. Download the latest video driver for your card online, using
http://www3.sympatico.ca/nibblesnbits/Video.html#drivers
to find the website to download from. I also have advanced
video driver and direct X troubleshooting steps on that page.

3. Save the .exe driver (or uncompress the zip file) to a folder
in My Documents named after the driver version number.

4. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

5. Click Start / (settings) Control Panel / System / Hardware
Device Manager / expand +Display Adapters / right click on
the adapter, pick "Uninstall", and click No if asked to reboot.

6. Use Control Panel / Add-Remove programs to uninstall the
previous driver (exe)software which may have been installed.

7. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

8. If the driver is a (exe)program file, GO DIRECTLY TO step 10.

9. When Windows prompts you to install the video adapter, click
"Install from a list or specific location", click the "Browse" button,
browse to the My documents folder where you saved the driver,
and finally click on one of the driver files to begin installation.
Skip step 10 and go directly to step 11.

10. When Windows prompts you to install the video adapter, click
"Cancel" and Double click the driver program to begin installation.

11. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 1024x768 Screen Resolution.

TROUBLESHOOTING:

Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
If any of the Display options are Disabled and you cannot Enable them,
your most likely solution would be to update your Chipset Drivers as per
my website: http://www3.sympatico.ca/nibblesnbits/Video.html#v11

Along with your Video card, Sound Cards, Motherboard Chipsets,
and Video Monitors may also require updated drivers. Even your
motherboard's BIOS may need to be updated for compatibility with
your Video card. These steps are listed at: http://NibblesNbitsVideo.tk

Perhaps the old Nvidia drivers did not completely uninstall. If that's the
case, use this utility to completely uninstall the drivers and go to step 7:
http://content.guru3d.com/index.php?page=detonatorrip&menu=0

The latest video drivers sometime don't work with a particular game.
(Check the Video suggestions in the readme.txt file in your game folder/CD)
If there's no suggestions, try an older (WHQL) driver, and/or if you still
experience problems try a Beta driver, or even an Omega driver instead:

BETA Drivers: http://download.guru3d.com/
OMEGA Drivers: http://www.omegacorner.com/

There you have it, if you have any questions feel free to post them! :)

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

| I have trouble with URu it shuts down and i get a blue screen saying
| something about some new programs installed on my machine. I have the demo.
|
|
 
A

Annika J

Hi Jimmy thanks a lot i'll try that
Jimmy S. said:
Hi Annika,

If the blue screen indicates a file name that begins with ati, or nv (nVidia)
the most likely solution would be to install the latest drivers as follows:

Updating video card drivers can solve most gaming issues. Here's some
rules of thumb though to always keep in mind. Shut DL accelerators, fire-
walls and antivirus programs off while downloading or installing drivers and
updates. Also check the game's website (or Fileplanet.com) for patches.

Before you update your drivers, I recommend that you install DirectX 9.0b:
http://download.microsoft.com/downl...-4c98-baf3-0c67e7f3751f/dx90update_redist.exe

Here are the steps I recommend you use to update your driver:

1. To identify the make and model of your card, right click your
Desktop, choose Properties / Settings / Advanced / Adapter.

2. Download the latest video driver for your card online, using
http://www3.sympatico.ca/nibblesnbits/Video.html#drivers
to find the website to download from. I also have advanced
video driver and direct X troubleshooting steps on that page.

3. Save the .exe driver (or uncompress the zip file) to a folder
in My Documents named after the driver version number.

4. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

5. Click Start / (settings) Control Panel / System / Hardware
Device Manager / expand +Display Adapters / right click on
the adapter, pick "Uninstall", and click No if asked to reboot.

6. Use Control Panel / Add-Remove programs to uninstall the
previous driver (exe)software which may have been installed.

7. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

8. If the driver is a (exe)program file, GO DIRECTLY TO step 10.

9. When Windows prompts you to install the video adapter, click
"Install from a list or specific location", click the "Browse" button,
browse to the My documents folder where you saved the driver,
and finally click on one of the driver files to begin installation.
Skip step 10 and go directly to step 11.

10. When Windows prompts you to install the video adapter, click
"Cancel" and Double click the driver program to begin installation.

11. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 1024x768 Screen Resolution.

TROUBLESHOOTING:

Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
If any of the Display options are Disabled and you cannot Enable them,
your most likely solution would be to update your Chipset Drivers as per
my website: http://www3.sympatico.ca/nibblesnbits/Video.html#v11

Along with your Video card, Sound Cards, Motherboard Chipsets,
and Video Monitors may also require updated drivers. Even your
motherboard's BIOS may need to be updated for compatibility with
your Video card. These steps are listed at: http://NibblesNbitsVideo.tk

Perhaps the old Nvidia drivers did not completely uninstall. If that's the
case, use this utility to completely uninstall the drivers and go to step 7:
http://content.guru3d.com/index.php?page=detonatorrip&menu=0

The latest video drivers sometime don't work with a particular game.
(Check the Video suggestions in the readme.txt file in your game folder/CD)
If there's no suggestions, try an older (WHQL) driver, and/or if you still
experience problems try a Beta driver, or even an Omega driver instead:

BETA Drivers: http://download.guru3d.com/
OMEGA Drivers: http://www.omegacorner.com/

There you have it, if you have any questions feel free to post them! :)

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

| I have trouble with URu it shuts down and i get a blue screen saying
| something about some new programs installed on my machine. I have the demo.
|
|
 
J

Jimmy S.

You're most welcome Annika. Good luck. :)

Cheers,
Jimmy.

| Hi Jimmy thanks a lot i'll try that
| "Jimmy S." <Private> wrote in message
| | > Hi Annika,
| >
| > If the blue screen indicates a file name that begins with ati, or nv
| (nVidia)
| > the most likely solution would be to install the latest drivers as
| follows:
| >
| > Updating video card drivers can solve most gaming issues. Here's some
| > rules of thumb though to always keep in mind. Shut DL accelerators, fire-
| > walls and antivirus programs off while downloading or installing drivers
| and
| > updates. Also check the game's website (or Fileplanet.com) for patches.
| >
| > Before you update your drivers, I recommend that you install DirectX 9.0b:
| >
| http://download.microsoft.com/downl...-4c98-baf3-0c67e7f3751f/dx90update_redist.exe
| >
| > Here are the steps I recommend you use to update your driver:
| >
| > 1. To identify the make and model of your card, right click your
| > Desktop, choose Properties / Settings / Advanced / Adapter.
| >
| > 2. Download the latest video driver for your card online, using
| > http://www3.sympatico.ca/nibblesnbits/Video.html#drivers
| > to find the website to download from. I also have advanced
| > video driver and direct X troubleshooting steps on that page.
| >
| > 3. Save the .exe driver (or uncompress the zip file) to a folder
| > in My Documents named after the driver version number.
| >
| > 4. Restart the computer in Safe Mode by pressing the F8 key
| > about once every second as it's rebooting to pick Safe Mode.
| >
| > 5. Click Start / (settings) Control Panel / System / Hardware
| > Device Manager / expand +Display Adapters / right click on
| > the adapter, pick "Uninstall", and click No if asked to reboot.
| >
| > 6. Use Control Panel / Add-Remove programs to uninstall the
| > previous driver (exe)software which may have been installed.
| >
| > 7. Restart the computer in Safe Mode by pressing the F8 key
| > about once every second as it's rebooting to pick Safe Mode.
| >
| > 8. If the driver is a (exe)program file, GO DIRECTLY TO step 10.
| >
| > 9. When Windows prompts you to install the video adapter, click
| > "Install from a list or specific location", click the "Browse" button,
| > browse to the My documents folder where you saved the driver,
| > and finally click on one of the driver files to begin installation.
| > Skip step 10 and go directly to step 11.
| >
| > 10. When Windows prompts you to install the video adapter, click
| > "Cancel" and Double click the driver program to begin installation.
| >
| > 11. After you reboot, go to Control Panel / Display / Settings and
| > choose 32 bit Color Quality, and 1024x768 Screen Resolution.
| >
| > TROUBLESHOOTING:
| >
| > Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
| > Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
| > If any of the Display options are Disabled and you cannot Enable them,
| > your most likely solution would be to update your Chipset Drivers as per
| > my website: http://www3.sympatico.ca/nibblesnbits/Video.html#v11
| >
| > Along with your Video card, Sound Cards, Motherboard Chipsets,
| > and Video Monitors may also require updated drivers. Even your
| > motherboard's BIOS may need to be updated for compatibility with
| > your Video card. These steps are listed at: http://NibblesNbitsVideo.tk
| >
| > Perhaps the old Nvidia drivers did not completely uninstall. If that's
| the
| > case, use this utility to completely uninstall the drivers and go to step
| 7:
| > http://content.guru3d.com/index.php?page=detonatorrip&menu=0
| >
| > The latest video drivers sometime don't work with a particular game.
| > (Check the Video suggestions in the readme.txt file in your game
| folder/CD)
| > If there's no suggestions, try an older (WHQL) driver, and/or if you still
| > experience problems try a Beta driver, or even an Omega driver instead:
| >
| > BETA Drivers: http://download.guru3d.com/
| > OMEGA Drivers: http://www.omegacorner.com/
| >
| > There you have it, if you have any questions feel free to post them! :)
| >
| > --
| > Cheers, Windows XP MVP Shell / User
| > Jimmy S. http://mvp.support.microsoft.com
| >
| > Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
| > Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call /
| Contact
| > MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
| > My advice is donated "AS IS" without warranty; nor do I confer any
| rights.
| > _________________________________________________________
| >
| > | > | I have trouble with URu it shuts down and i get a blue screen saying
| > | something about some new programs installed on my machine. I have the
| demo.
| > |
| > |
| >
| >
|
|
 

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