Two users one e-mail address

G

Guest

My husband and I have different user accounts but we have the same e-mail
address. On my old computer (XP), all the e-mails went to the both users.
With windows mail, I get some e-mails and my husband gets some, yet we have
the same e-mail address. I have missed some important e-mails that have gone
to my husbands account and not mine. How do I solve this issue.
 
C

Charlie Tame

Chel42 said:
My husband and I have different user accounts but we have the same e-mail
address. On my old computer (XP), all the e-mails went to the both users.
With windows mail, I get some e-mails and my husband gets some, yet we have
the same e-mail address. I have missed some important e-mails that have gone
to my husbands account and not mine. How do I solve this issue.


Okay, are we talking email address provided by your ISP here? Example
(e-mail address removed)

If so what is likely to be happening is that you look at the email and
all that you see when you look is marked by the server as "Read".
Sometime later your husband looks and anything new that he reads is
marked by the server as "Read". This is because as far as the ISP's mail
server is concerned "That computer" has already had copies of "That email".

What you probably had set up in the mail options on XP is "Leave a copy
on server" and "Remove from server when deleted" and / or "Remove from
server after XX days". The latter prevents your server from filling up
if you never delete anything. I assume you were using Outlook Express,
the much maligned free mail and newsreader that lot of people now wish
they had back :)

This does depend on the type of mail used by your ISP but seems like it
is a POP / SMTP account and that would fix the problem. You could also
just ask for another email address, I think most will provide more than
one if you ask.

Open mail, go tools>accounts>click account name and go properties. Under
the advanced tab is where you will find those options - by default they
are blank.

Don't put your email address in any newsgroups like this one by the way,
they get "Harvested" by spammers, but if you have further questions you
can mention the ISP and the type of mail.
 
R

Roland Bierlein

Buenas tardes: *Chel42* escribió:
My husband and I have different user accounts but we have the same e-mail
address. On my old computer (XP), all the e-mails went to the both users.
With windows mail, I get some e-mails and my husband gets some, yet we have
the same e-mail address. I have missed some important e-mails that have gone
to my husbands account and not mine. How do I solve this issue.

Best solution would be, if your email provider supports this, to switch
to IMAP instead of POP3. This way, all messages would stay on the server
and even status indicators like Read, Replied To etc. would be available
to both of you.

Second best way, for both user accounts go to the Windows Mail email
account's properties, the Advanced tab and select in the Deliveries
section to keep messages on the server. That way, both of you will be
able to download all messages. Don't forget to check the option to delete
the messages after some days, else your postbox will fill up over time!

HTH

Saludos
Roland
 
G

Guest

hi Charlie Tame, Thanks for replying. Yes we have only the one e-mail
address. When I used XP on my old computer we only had one e-mail address,
but the e-mails used to go to both of our user accounts at the same time. It
didn't matter who logged on first we always got the same e-mails. But with
Vista, I get some e-mails that he doesn't get. He gets e-mails that I don't
get. Yet we still have that one e-mail address. We haven't changed our e-mail
since we changed to vista, so it's the same settings. I'm not that good with
computer's so maybe I am not understanding properly what you are trying to
explain to me. I did as kyou said and went to
tools>accounts>Properties>Advanced. The two blank boxes in there are "This
server requires a secure connection"and " use simple search filter". Thanks
for your patience.
 
C

Charlie Tame

Yeah you should have gone tools>accounts>account name>properties but you
obviously got that figured out, glad it's working.

These settings mean you can also read the same mail from another
computer such as a laptop if it's connected to your home network but you
must change the settings on that to the same or else the laptop will
remove messages from the server.
 

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