two problems using Outlook and Word

[news.microsoft.com]

Does anyone know why it is that when I open an email in Outlook which comes
in as an HTML doc, and try to respond to it, the format of the response
converts it to plain text format in a hideous courier font? Which cannot be
converted into HTML because the option is grayed out?

Is this in some way related to the reason why I cannot now respond to emails
without getting a warning that something is trying to access Microsoft Word
and should I allow it and if so for how long? Whatever option I try, the
result is the same, either Word opens as it should, as Word seems to open as
this TXT version with the ugly courier font.

(These are two programs which are part of Office 2002 but the guys at the
Office n/g didn't have any idea about this beyond checking in 'Options' in
Outlook)

 

[Brian Tillman]

Does anyone know why it is that when I open an email in Outlook which
comes in as an HTML doc, and try to respond to it, the format of the
response converts it to plain text format in a hideous courier font?

Tools>Options>Mail Format>FOnts will allow you to change the pain text font.
Edit>Edit Message, then Format>HTML will allow you to change the format.

Is this in some way related to the reason why I cannot now respond to
emails without getting a warning that something is trying to access
Microsoft Word and should I allow it and if so for how long?

No. You have an add-in like Adobe Acrobat that is causing that.

 

[news.microsoft.com]

Hi Brian

The whole point of my posting here (after posting in the OFFICE n/g and
getting essentially the same response) was that all settings in the areas
you mentioned are set correctly and nothing SEEMS to be dictating that 80%
of all replies cannot be done in anything other than in plain text.format.

I had a suspicion that something in Acrobat was bound to be causing problems
(though I didn't think they could be this abstruse!): There simply can be
no reason why I am constantly being asked to download gigantic files which
seem to make no difference whatsoever to what is, after all, simply a
read-only program which doesn't seem to change much although each
progressively more advanced version takes up more resources and slows down
the computer by more than a small bit. Is there anything I can do to stop
this annoyance?

(I should say that I DO have two mysterious programs on my computer which I
don't recognise: One is called Distiller and the other Acrobat Professional
6.)

 

[Brian Tillman]

(I should say that I DO have two mysterious programs on my computer
which I don't recognise: One is called Distiller and the other
Acrobat Professional 6.)

Adobe Acrobat is supposed to integrate with Outlook and allow you to create
PDF files directly from mail. It doesn't do that well. If you don't
recognize the programs, uninstall them or see this:
http://www.slipstick.com/problems/acrobat.htm