Two major questions (Restore and Illegal SystemDLL Relocation)

[Guest]

Previously I purchased a Software application called Solitaire Plus and have
been using this for 6 years. However now it will not open. I get the
following panel:

Illegal System DLL Reloaction

The relocation occurred because the DLL c:|windows\system32\hhctrl.ocx
occupied an address range reserved for Windows System DLLs. The vendor
supplying the DLL should be contacted for a new DLL

The system DLL user32.dll was relocated in memory, the application will not
run properly.



The application is named SolitairePlus. exe

First question is how did this happen?

and the second is how to correct this?

I have tried to restore to a previous date but I can't even do that, just
get the message 'Unable to restore to the previous date' Is there more than
one way to restore a system?

Thanks in advance

I am running under WIN XP.

 

[Guest]

Hi Don,

Have a look at these MSKB articles:

Certain third-party applications may not start, and you receive an error
message when you start the computer: "Illegal System DLL Relocation"
http://support.microsoft.com/default.aspx/kb/935448/en-us

How to troubleshoot the System Restore tool in Windows XP
http://support.microsoft.com/kb/q302796/



Regards,

 

[Guest]

Thanks so much for that information, I have made two updates and it now works.

 

[Guest]

You're welcome



Regards,

 

[Guest]

Hi Patti McLeod,
I have that silly dll relocation error too. I haven't been able to get any
answers here. I see you have been kind enough to provide a solution for
Windows XP. Will this work for Windows 2003 (which is what I've got)?

 

[Guest]

Hi Angel,

In the Prerequisites section of the referenced MSKB article, it states:
"To apply this hotfix, you must have Windows XP Service Pack 2 (SP2)
installed on the computer"

Perhaps you could find a solution if you posted your question to a newsgroup
dedicated to Windows Server, for example:
microsoft.public.windows.server.general

Please be sure to state the exact error message that you are receiving.



Regards,