G
Guest
The XP computer hung up during the shut down. I waited about 10 minutes,
then turned the power off. The first condition is that it will not boot up.
It starts to load Windows, then stops and tries to restart, endlessly.
When I use the xp disc, I get a notice that there is an update already in
progress. Two of the options lead to a screen that freezes on Preparing in
install, one black and white with a strip on the bottom, the second with a
light blue screen and dos characters in the upper left corner.
I use MacAfee antivirus software.
It will open in safe mode. I have tried two Restores, of prior dates. The
computer is presently hung up on shutting down.
Thanks.
then turned the power off. The first condition is that it will not boot up.
It starts to load Windows, then stops and tries to restart, endlessly.
When I use the xp disc, I get a notice that there is an update already in
progress. Two of the options lead to a screen that freezes on Preparing in
install, one black and white with a strip on the bottom, the second with a
light blue screen and dos characters in the upper left corner.
I use MacAfee antivirus software.
It will open in safe mode. I have tried two Restores, of prior dates. The
computer is presently hung up on shutting down.
Thanks.