Turn Off Computer

[Guest]

Every once in a while the Turn Off Computer window will appear, the same
window that appears when you goto Start> Turn Off Computer. It will appear
randomly even when there is noone useing the computer. I have run a disk
defrag, a disk clean, scandisk, virusscanner, and Spy/Ad ware remover.
Nothing seems to catch it. I upgraded to SP2 to see if that would solve the
problem, it did not. Please oh please oh please help me.

 

[Ramesh, MS-MVP]

Run these malware cleaners:

1. Ad-Aware
http://www.lavasoftusa.com

2. SpyBot S&D
http://www.safer-networking.org

3. CWShredder
http://www.intermute.com/spysubtract/cwshredder_download.html

Update 1 & 2 before running a scan.

Clean-up Windows Startup: http://windowsxp.mvps.org/startup.htm

Then, run a full system virus scan with fully updated definitions. Try Trend
Micro's Sysclean package (free), it's capable of eliminating keyloggers,
trojans etc.

Generic Trojan / Adware Infestation Removal Procedure:
http://www.claymania.com/removal-trojan-adware.html

Free Online Virus Scanners and Security Tests:
http://windowsxp.mvps.org/scanners.htm

 

[Guest]

I have done these things and nothing seems to solve the problem.

 

[Ramesh, MS-MVP]

Sorry to hear that. I'd use Process Explorer to inspect each running
process. Good luck!