turn off computer button

[bob]

when i click the turn off computer button on the start
menu i get a box with 3 buttons ,standby,
turnoff,restart. however on pressing any of the buttons
nothing happens, also if i try to turn offthe pc using
the on/off button on the actual pc case still nothing
happens i have to actually switch it off at the wall.Also
on installing updates or programs that require a windows
restart to finish installation i again have to turn off
at the wall to restart, can anyone help????
thanks BOB.

 

[Ian Mullins]

How long has this been happening?

How long has XP been on the system?

Are you using Norton Antivirus on the system. Norton background processes
are notorious for interferring with the shutdown/restart features.

You should be able to power off the system using the power button. Usually
there's a 4-5 second delay with the power button to prevent accidental
shutdowns. Try pressing and holding the power button foir 5 seconds, it
should power off.

 

[Guest]

-----Original Message-----
when i click the turn off computer button on the start
menu i get a box with 3 buttons ,standby,
turnoff,restart. however on pressing any of the buttons
nothing happens, also if i try to turn offthe pc using
the on/off button on the actual pc case still nothing
happens i have to actually switch it off at the wall.Also
on installing updates or programs that require a windows
restart to finish installation i again have to turn off
at the wall to restart, can anyone help????
thanks BOB.
.
Have your configured the power button in power options

to shut off your computer?
For many shut down issues go here
http://www.kellys-korner-xp.com/xp_abc.htm