TS session disconnecting

[Guest]

Hi,

My user's TS session 'disappears' or they get 'ts session has ended' message
whenever there is a break is the WAN link. When the line is back, by
accessing the TServer, they get back the previous working screen or they
would be a box asking them which session the user would like to connect or
worse, a new session is establish and previous work is gone! Does the above
happens due to the TS client version coz some are using RDP 5.2 and some on
native win2k TS client software. These break in WAN link is about 10 to 20
sec.

How can I accomodate these interruptions in WAN link so that the session
does not end immediately upon WAN link issue.

For Citrix users, the apps automatically reconnects to the last session when
the line come up again. This is good, but no budget for that !

Pls help !

 

[Guest]

The first question I would ask is why is my WAN link dropping, i.e. is
another service consuming the entire bandwidth, or is the service failing.

 

[Guest]

Patrick, There are neither bandwidth issues nor congestion. FYI, I'm using
VPN tunnels over broadband. The link isn't that good yet and I'm tweaking
around for better performance. Appreciate if you could help .