Trying to use OUTLOOK 2003, Lotus keeps opening!

[markharris2000]

I have aa WINXP PRO box which had Lotus mail running on it. We recently
switched to EXCHANGE with Outlook 2003. I have changed every place I
can think of to change the DEFAULT MAIL HANDLER to OUTLOOK, yet
whenever I click on a mail link in a message, LOTUS invokes and tries
to handle the outgoing message.

I have tried the Tools/Options/Other/General checkbox, and it IS
CHECKED. I have invoked Outlook from the RUN... command with the
/CHECKCLIENT switch and it is fine. Outlook thinks it is the default
mail hander.

I just want to use Outlook for everything, but I don't want to remove
Lotus from my PC in case I ever need to access some folders over on
that domino server (which won't migrate for policy reasons).

Anyone have a Registry tip on fixing this? Other suggestions?

 

[Hal Hostetler [MVP P/I]]

This page might help with that:

http://support.microsoft.com/kb/195177/en-us
Mailto link starts Lotus Notes instead of Outlook

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[markharris2000]

Your KB artical helped focus my attention on WHERE to look, but the
complication actually came from those settings NOT being set properly
in the registry, and NOT BE CHANGEABLE for a standard user account on
WinXP. I had to log in to the administrator priviledged account and
then set the options, then lo back in to the regular user account.
Seems like those values should be settable per user, not per machine.

Anyway, I think the problem is fixed.

Mark