Trying Again - Flash Forms Problem in Vista

[John Harris]

We have an online system developed that makes use of Flash Form through a
web browser. Up until now there have been no issues, but I have changed to
VISTA OS and IE7. Now when entering data into the form I am getting
keystroke errors, where the keys are not recognized and skips over them. So
for example I type "Client is homebound" I look up and see "Clt ishm bnd".
Only is happening on my system. The XP systems using IE7 do not have this
issue. Does anyone have any ideas on what is wrong and how I can fix it?

I am on Flash Player 9 and Acrobat 8.0. Once again, the ONLY difference
between my system and the other is XP vs. VISTA.

TIA

JC Harris

 

[Michael Solomon]

We have an online system developed that makes use of Flash Form through a
web browser. Up until now there have been no issues, but I have changed to
VISTA OS and IE7. Now when entering data into the form I am getting
keystroke errors, where the keys are not recognized and skips over them.
So
for example I type "Client is homebound" I look up and see "Clt ishm bnd".
Only is happening on my system. The XP systems using IE7 do not have this
issue. Does anyone have any ideas on what is wrong and how I can fix it?

I am on Flash Player 9 and Acrobat 8.0. Once again, the ONLY difference
between my system and the other is XP vs. VISTA.

TIA

JC Harris

Do you have special software and drivers installed for your keyboard. If
yes, have you checked the manufacturer's website for updated software and
drivers. Have you checked for IE7 and Vista compatbile updates for your
flash form software.

 

[TE]

Adobe Acrobat 8 and Microsoft Windows Vista
Prior to shipping Adobe® Acrobat® 8 software, Adobe tested it on a
prerelease version of Microsoft® Windows VistaT. We are now actively testing
Acrobat on the shipping version of Windows Vista. In the first half of 2007,
we expect to issue a free Acrobat 8 patch that will provide support for
Windows Vista.

Acrobat 7.0 and earlier will not support Windows Vista.


http://www.adobe.com/products/acrobat/vistasupport.html