True Vector (TV)

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G

Guest

I installed ZoneAlarm (trial) then had to uninstall it. Restoring the
backkup failed. XP Sys Restore failed to restore to FOUR different points!
I received the msg "Cannot access True Vector, disable TV and try again.
I've never heard of TV and Search hasn't either. I've tried downloading
ZoneAlarm again with the same results.

Can soneone help, PLEASE!!!!

Thanks,

Rommel
 
USGrant said:
I installed ZoneAlarm (trial) then had to uninstall it. Restoring the
backup failed. XP Sys Restore failed to restore to FOUR different points!
I received the msg "Cannot access True Vector, disable TV and try again".
I've never heard of TV and Search hasn't either. I've tried downloading
ZoneAlarm again with the same results.

Run regedit, find vsmon.exe and remove it from the registry. That's the
name of the TrueVector utility that's needed for ZA. Apparently the
uninstall missed some references to that program.
 
Thanks Joe, I'll try it. Please standby :)

Bob

Elmo said:
Run regedit, find vsmon.exe and remove it from the registry. That's the
name of the TrueVector utility that's needed for ZA. Apparently the
uninstall missed some references to that program.
 
USGrant said:
I installed ZoneAlarm (trial) then had to uninstall it. Restoring the
backkup failed. XP Sys Restore failed to restore to FOUR different points!
I received the msg "Cannot access True Vector, disable TV and try again.
I've never heard of TV and Search hasn't either. I've tried downloading
ZoneAlarm again with the same results.

Can soneone help, PLEASE!!!!

Thanks,

Rommel

Ditch ZA. It has been updating to new versions for years and still has
the same BS True Vector things going on and messes stuff up when
people update it.
 
Ditch ZA. It has been updating to new versions for years and still has
the same BS True Vector things going on and messes stuff up when
people update it.

No it doesn't. It's a great program, you just have to learn how to use
it.
 
I've been using the trial version for several days now and like it very much.
But am very perplexedd about the present snarlup!!
 
I've been using the trial version for several days and like it a lot but, am
very perplexed about present situation.

Found 4 entries in registry of vsmon.exe; removed them but that didn't help.

Other ideas?

Bob
 
Go to the zA folder and delete it.
also there are a list of files that ZA installs in the system 32 folder that
also need to be deleted, the uninstall program doesn't remove these files.
one that I did, is in stll a VERY old version like 2 I don't remember the
exact version but before version 4. then you can try the upgrade to the
newest version.
You will need to go to the ZA site and get a list of all the files that ZA
installs in the system 32 folder
 
USGrant said:
I've been using the trial version for several days now and like it very much.
But am very perplexedd about the present snarlup!!

Have a look in Services (Start | Run, type in "services.msc" without the
quotes, <OK>) for TrueVector Internet Monitor. When you have ZA
installed it is set to Automatic. If it's running, stop it and disable
it, then try your System Restore again.

I'm wondering if perhaps you didn't shut down ZA before you uninstalled
it? That might explain why your uninstall seems not to have got rid of
everything. ZA does protect itself, by design, and if you try to shut it
down will pop up an alert in your system tray to check that it really is
what you intend and not some nasty trying to infect your system :-)
 
Thanks to everyone. Nightowl, I will keep that in mind for future use.

I was, after many many tries, able to reinstall the trial version. I broke
down and selected the two choices to receive their email sales promotions!!!

Bob
 

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