Troubleshooting networking problems in a new WinXP Pro 64-bitinstall--can'tget online

K

Ken

I have installed a new copy of WinXP Pro-64-bit SP2 on an ASUS P5K WS mb
and cannot get online to update the operating system.

My LAN is working just fine, with a gateway and DHCO server of
192.168.x.yza and all computers are DHCP-assigned. When I plug in my
ethernet cable, I receive a message that there is limited or no
connectivity. The speed of my LAN is recognized at 100 Mbps. There is
no assigned network address (the default 196.254.230.209 subnet maks
255.255.0.0 is assigned)

The mb uses two Marvell Yukon 88E8052 PCI-E ASF gigabit ethernet
controllers; I have disabled one of them in the BIOS and the problem
persists whether I use either one. Device manager says the one I have
enabled is working. I have updated the driver to the latest on the ASUS
website and I have updated the mb BIOS to the latest. There are no
devices with conflicting resources.

Device Advanced Settings:
802.1p Support: on
Flow control: Tx and Rx enabled
Interrupt Moderation: enabled
Jumbo packet: 1514
Large send offload (IPv4): enabled
Log Status Messages: Status messages
Max IRQ per Sec: 5000
Network Address: not present
Receive buffers: 256
Speed and Duplex: Auto negotiation
TCP/UDP Checksum Offload (IPv4): on
Transmit buffers: 256
Wakeup from Shutdown: off
Wake Up Capabilities: Magic Packet and Pattern

In a command window, ipconfig /all yields the following:

Windows IP Configuration
Host Name (appropriate)
Primary Dns suffix (no entry)
Node Type unknown
IP Routing Enabled No
WINS Proxy Enabled No

Ethernet adapter Local Area Connection:
Connection-Specific DNS Suffix: (no entry)
Description: Marvell Yukon... Ethernet controller
physical address: 00-1D-......
DHCP enabled Yes
Autoconfiguration Enabled Yes
Autoconfiguration IP address 169.254.230.209
Subnet mask 255.255.0.0
Default gateway (no entry)

Under Properties for Local Area Connection,
Client for Microsoft Networks (brings up RPC Service with the name of
service provider: Windows Locator (selected)
QoS Packet Scheduler is present and selected
Internet Protocol (TCP/IP): obtain an IP address automatically

What additional info can I provide?
Where do I go from here??

Thanks
Ken K
 
K

Ken

Ken said the following on 9/20/2008 3:00 PM:
I have installed a new copy of WinXP Pro-64-bit SP2 on an ASUS P5K WS mb
and cannot get online to update the operating system.

My LAN is working just fine, with a gateway and DHCO server of
192.168.x.yza and all computers are DHCP-assigned. When I plug in my
ethernet cable, I receive a message that there is limited or no
connectivity. The speed of my LAN is recognized at 100 Mbps. There is
no assigned network address (the default 196.254.230.209 subnet maks
255.255.0.0 is assigned)

The mb uses two Marvell Yukon 88E8052 PCI-E ASF gigabit ethernet
controllers; I have disabled one of them in the BIOS and the problem
persists whether I use either one. Device manager says the one I have
enabled is working. I have updated the driver to the latest on the ASUS
website and I have updated the mb BIOS to the latest. There are no
devices with conflicting resources.

Device Advanced Settings:
802.1p Support: on
Flow control: Tx and Rx enabled
Interrupt Moderation: enabled
Jumbo packet: 1514
Large send offload (IPv4): enabled
Log Status Messages: Status messages
Max IRQ per Sec: 5000
Network Address: not present
Receive buffers: 256
Speed and Duplex: Auto negotiation
TCP/UDP Checksum Offload (IPv4): on
Transmit buffers: 256
Wakeup from Shutdown: off
Wake Up Capabilities: Magic Packet and Pattern

In a command window, ipconfig /all yields the following:

Windows IP Configuration
Host Name (appropriate)
Primary Dns suffix (no entry)
Node Type unknown
IP Routing Enabled No
WINS Proxy Enabled No

Ethernet adapter Local Area Connection:
Connection-Specific DNS Suffix: (no entry)
Description: Marvell Yukon... Ethernet controller
physical address: 00-1D-......
DHCP enabled Yes
Autoconfiguration Enabled Yes
Autoconfiguration IP address 169.254.230.209
Subnet mask 255.255.0.0
Default gateway (no entry)

Under Properties for Local Area Connection,
Client for Microsoft Networks (brings up RPC Service with the name of
service provider: Windows Locator (selected)
QoS Packet Scheduler is present and selected
Internet Protocol (TCP/IP): obtain an IP address automatically

What additional info can I provide?
Where do I go from here??

Thanks
Ken K
Click to expand...

I forgot to mention that Windows Firewall is off.
 
E

Ed Medlin

Ken said:
I have installed a new copy of WinXP Pro-64-bit SP2 on an ASUS P5K WS mb
and cannot get online to update the operating system.

My LAN is working just fine, with a gateway and DHCO server of
192.168.x.yza and all computers are DHCP-assigned. When I plug in my
ethernet cable, I receive a message that there is limited or no
connectivity. The speed of my LAN is recognized at 100 Mbps. There is no
assigned network address (the default 196.254.230.209 subnet maks
255.255.0.0 is assigned)

The mb uses two Marvell Yukon 88E8052 PCI-E ASF gigabit ethernet
controllers; I have disabled one of them in the BIOS and the problem
persists whether I use either one. Device manager says the one I have
enabled is working. I have updated the driver to the latest on the ASUS
website and I have updated the mb BIOS to the latest. There are no
devices with conflicting resources.

Device Advanced Settings:
802.1p Support: on
Flow control: Tx and Rx enabled
Interrupt Moderation: enabled
Jumbo packet: 1514
Large send offload (IPv4): enabled
Log Status Messages: Status messages
Max IRQ per Sec: 5000
Network Address: not present
Receive buffers: 256
Speed and Duplex: Auto negotiation
TCP/UDP Checksum Offload (IPv4): on
Transmit buffers: 256
Wakeup from Shutdown: off
Wake Up Capabilities: Magic Packet and Pattern

In a command window, ipconfig /all yields the following:

Windows IP Configuration
Host Name (appropriate)
Primary Dns suffix (no entry)
Node Type unknown
IP Routing Enabled No
WINS Proxy Enabled No

Ethernet adapter Local Area Connection:
Connection-Specific DNS Suffix: (no entry)
Description: Marvell Yukon... Ethernet controller
physical address: 00-1D-......
DHCP enabled Yes
Autoconfiguration Enabled Yes
Autoconfiguration IP address 169.254.230.209
Subnet mask 255.255.0.0
Default gateway (no entry)

Under Properties for Local Area Connection,
Client for Microsoft Networks (brings up RPC Service with the name of
service provider: Windows Locator (selected)
QoS Packet Scheduler is present and selected
Internet Protocol (TCP/IP): obtain an IP address automatically

What additional info can I provide?
Where do I go from here??

Thanks
Ken K
Click to expand...

There is an issue with the Marvell Yukon nics on Asus boards that in most
cases can be easily resolved. This usually happens after a bios flash or an
extended power-down time. Try shutting down the system and then turning off
your PSU or unplugging the system from the wall for a couple of minutes.
This will cause a hard reset of the ethernet controllers and will usually
fix the problem. Good luck.


Ed
 
K

Ken

Ed Medlin said the following on 9/21/2008 5:53 AM:
There is an issue with the Marvell Yukon nics on Asus boards that in most
cases can be easily resolved. This usually happens after a bios flash or an
extended power-down time. Try shutting down the system and then turning off
your PSU or unplugging the system from the wall for a couple of minutes.
This will cause a hard reset of the ethernet controllers and will usually
fix the problem. Good luck.


Ed
Click to expand...
Somewhere along the course of reboots, unplugging and plugging in the
connectors, I was somehow able first make contact with other computers
on the LAN, then finally on to the internet. Perhaps it was an
electrical issue with the connectors on the mb solved by powering the
nics on and off through the BIOS or physically by having the connectors
remove any coating left on the wires in the connectors as part of the
cleaning process I am not sure, but all seems to be working now. Crazy...
 
E

Ed Medlin

There is an issue with the Marvell Yukon nics on Asus boards that in most
Somewhere along the course of reboots, unplugging and plugging in the
connectors, I was somehow able first make contact with other computers on
the LAN, then finally on to the internet. Perhaps it was an electrical
issue with the connectors on the mb solved by powering the nics on and off
through the BIOS or physically by having the connectors remove any coating
left on the wires in the connectors as part of the cleaning process I am
not sure, but all seems to be working now. Crazy...
Click to expand...

You may have powered them down or just cycled them off/on just right to get
them to reset. It was a problem that drove me so nuts I went out and bought
a 10/100 PCIe nic. I finally found the problem while reading some forum
somewhere......:). I recently updated my bios and the problem came back and
this time I knew what to do.


Ed
 

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