troubleshoot windows xp

[Guest]

I have windows service pack 2 and other update. now when I try to go to
microsoft up date it says My windows is not genuine. When it passed genuine
advantage before

 

[Rich Barry]

Have you changed the configuration of your computer since the last
updates? Motherboard, CPU etc. If you have a OEM
Version of WinXP then you cannot use it on a different computer. It's tied
to the computer it came with.

 

[Guest]

No I haven't made any changes I wouldn't even know how. I don't touch things
that I have no idea what it's used for. And I can't do a full systems restore
cuz when my sister gave me the comp. she lost the cd.

 

[DL]

Its allways possible that the version of winxp you have isnt genuine. MS is
discovering compromised reg data all the time & updating the WGA tool
accordingly.
There is a link on MS site for problems with the WGA tool, its allso been
posted in the ng's. Perhaps a google search?

 

[Guest]

I'm sorry but I don't know what a WGA tool is. And also is it possiable for
your windows to be genuine for years than automaticly it's not?
Is there a way to reinstal windows xp if i don't have the cd?

 

[Rich Barry]

WGA stands for Windows Genuine Advantage. No, it's not possible to
reinstall WinXP without the CD.
For more info
http://www.microsoft.com/genuine/downloads/FAQ.aspx