Troubles with Installshield

[AMANDA LITWAK]

I have downloaded an application from my school, which I have
successfully installed on another computer. ON the other computer it
installed fine and runs fine. On this PC, with Windows XP, it does not
install fine . Even though there's only one exe file, I get an error message
that says Installshield needs
C:\DOCUME~1\Owner\LOCALS~1\Temp\pft25.tmp\Disk1

THe problem is, the .exe file is nowhere near this directory and there is no
Disk1 file. I've never seen a problem like this with Installshield and I
have installed countless programs, not to mention writing my own
Installshield custom extension. I have repeatedly downloaded the program
from the school, rebooted and rurun it but I get the same result. What
could be wrong? Thanks.


Ken

 

[Keith]

I have downloaded an application from my school, which I have
successfully installed on another computer. ON the other computer it
installed fine and runs fine. On this PC, with Windows XP, it does not
install fine . Even though there's only one exe file, I get an error message
that says Installshield needs
C:\DOCUME~1\Owner\LOCALS~1\Temp\pft25.tmp\Disk1

The Installer or associated program is missing or hampered by a DLL or
other file. I just went through this installing Intellipoint from MS on a
older win98 computer. You don't say what type of computer the OS you
installed the software on first, but if it was Win98 try running the
Installer in Win98 compatible mode, if it still doesn't work contact the
creator for help.