trouble with newsgroups

[Bob]

trying to set up my account with comcast newsgroups , I go to accounts and
follow all the procedures , I get to the point where it starts to download
the newsgroups and then it prompts me to sign in my name and password ,
after that it starts downloading newsgroups and then I get another prompt to
sign in again....anyone know what the problem is....the comcast account is
under my wifes name , but i have my own e-mail acount...would that matter ??

 

[Steve Cochran]

Try going to Tools | Accounts | News | Properties | Server for the news
account and check the box that says it requires you to log on. Then use
your email credentials there and see if that fixes it.

steve

 

[Guest]

Try going to Tools | Accounts | News | Properties | Server for the news
account and check the box that says it requires you to log on. Then use
your email credentials there and see if that fixes it.

steve

 

[Guest]

Did what you said, entered and saved credentials in Account Setting and still
it asks for credentials every time I try to subscribe. I enter my credentials
and then it asks for my credentials again and again and...

 

[Gary VanderMolen]

The username and password should be those of the primary account owner.

Gary VanderMolen

 

[Guest]

Gary,

I understand that. The credentials I'm using are the same as those for my
primary e-mail account. One thing I forgot to mention was that when the
wizard kept asking me to enter credentials, it used "Username" and "Password"
in the un and pw boxes. You would think that it would prompt back with those
credentials stored in the account settings tab.

Any more ideas? Thanks

 

[Gary VanderMolen]

There is some confusion because this thread was originally started
by "Bob" (e-mail address removed), and I was commenting on his issue
where his wife was the primary account holder.

If the username and password are not being saved, it is possible
that the account is corrupt. So, delete ('remove') the news account.
Close WinMail, open again, and recreate the account.

Gary VanderMolen

 

[Guest]

Sorry for the confusion Gary. When I started this , I thought my problem was
similar. Probably should have started a new thread. Anyway, did as you
suggested, started from scratch and the same thing happened.

I buit the account in the wizard and when I went to subscribe, I get a
Windows Security dialog asking me to verify the credentials to logon to the
news server. I enter my credentials and get the same security dialog over and
over. If I just hit OK without entering my credentials, I get a 480 error.

 

[Gary VanderMolen]

Since you are sending from a Verizon account
(how are things in Baltimore, MD?), I assume the news server
in question is news.verizon.net, and your account setup should
look similar to this one:
http://www.dslreports.com/faq/vz/7.2_Newsgroup

Notice that the account name is just the username part, unlike some
ISPs which require the complete email address (e-mail address removed) .

If you've done all of that correctly, I'm fresh out of ideas.

Gary VanderMolen

 

[Guest]

Thanks for asking Gary. It's chilly and rainy this morning with a possibility
of snow. Yuck!

Anyway, I tried just using the name part of the email address and it worked.
Thanks much for your time and effort.

Joe

 

[Gary VanderMolen]

You are most welcome.
It's a bright and sunny day here in the Napa Valley wine country.

Gary VanderMolen

 

[Guest]

I am having the same trouble as Bob. I'm following Comcast's instructions to
the T on setting up a newsgroup account in both Windows Mail and Windows Live
Mail. But, when I get to the point of downloading newgroups, it keeps
prompting me to enter my username and password over and over again resulting
in the newsgroups never getting downloaded. I am using my primary user
account from Comcast. I already tried deleting the account, closing the mail
program, and then coming back and redoing it and that doesn't work either.
Any ideas?

 

[MachineGun]

snip<<<<<


Bob
Why don't you try one of the free newsgroups to see if you can then download
the newsgroups.
All you nee to do is go to Google and search for free newsgroups and try one
of them.
Hope this helps
MachineGun

 

[Guest]

MachineGun - This is Sandy R (I think Bob finally solved his problem). Thanks
for the reply.

I tried going to a free news service and I have no problem at all. So, now
what?

 

[Gary VanderMolen]

Be sure to follow these instructions:
http://www.comcast.net/help/faq/index.jsp?faq=Newsgroups118224

Since you're paying Comcast good money for Internet service
which includes a news server, why not call them up and have
their tech support walk you through it.

Gary VanderMolen

 

[MachineGun]

MachineGun - This is Sandy R (I think Bob finally solved his problem).
Thanks
for the reply.

I tried going to a free news service and I have no problem at all. So, now
what?

I had the exact problem that you are having.
I E-Mailed my ISP and it turned out that they discontinued the news server
several months ago.
They said a message was sent out to all customers, but I don't recall ever
seeing it.
Could be your problem as well.
MachineGun

 

[mikeyhsd]

under the account properties do you have the box checked for REQUIRES ME TO LOG ON under the server tab and the correct information entered there.
required for comcast.



(e-mail address removed)



MachineGun - This is Sandy R (I think Bob finally solved his problem). Thanks
for the reply.

I tried going to a free news service and I have no problem at all. So, now
what?

 

[Judy]

Comcast support does not know exactly what is required for newsgroup
login.... after multiple calls and tenacity, I have the answer - It has to be
the primary account login EMAIL ADDRESS. I experienced the same issues -
asking for my login info every time. It has to be the PRIMARY ACCOUNT EMAIL
address - whole address - not just user name - newsgroup addy is
newsgroups.comcast.net - if you have setup before, delete the ones you have
setup and close Windows Mail and recreate using these parameters...hope this
helps