Trouble with account asking for password no send/receive

[Guest]

My Verizon account and subaccount will not send nor receive but continue to
give me a message to enter password - it continues popping upt the message
even after passwords are entered. Verizon says it is not their problem even
though it is happening on two different computers.
Anyone familiar with this?

 

[Roady [MVP]]

Are these POP3 accounts?
What version of Outlook are you using?
Do you get the same results when you only configure one account?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
My Verizon account and subaccount will not send nor receive but continue to
give me a message to enter password - it continues popping upt the message
even after passwords are entered. Verizon says it is not their problem even
though it is happening on two different computers.
Anyone familiar with this?

 

[Guest]

They are Pop accounts.
Outlook 2003. Same results even after deleting the subaccount.
It's interesting, I have another SBC account (we recently moved) and that is
working fine. Wouldn't that indicate the problem lies with Verizon?
Thanks

 

[Guest]

According SBC at&t it is in the settings for the server -- Under Outgoing
Server check -longon using user Name: (e-mail address removed), check remember
password.